Most Samsung ice maker and freezer repairs in Kapolei involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Kapolei, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Kapolei HI
39 repair companies serve Kapolei from within 30 miles. Other nearby bases include Honolulu (19), Waipahu (3), and Aiea (3). The farthest listed company is about 22 miles out. None of the repair companies near Kapolei name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: All In 1 Service Inc., around 4.1 miles out. Rated companies nearby average 3.9 stars across 34 businesses.
Companies are shown by relevance and distance from Kapolei. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 9 |
|---|---|
| Name refrigeration work in their listing | 9 |
| Listed as refrigerator repair | 8 |
| Three nearest companies, miles away | 4.1, 5.7, 7.2 |
| Open on Saturdays (per listing) | 24 |
| Companies within 30 miles | 39 |
First up for Kapolei: Fuse Hawai'i (7.3 miles away, based in Waipahu, 4.8 stars from 278 reviews, lists Saturday hours); Sears Appliance Repair (8.9 miles away, based in Honolulu, 4.4 stars from 251 reviews, lists Saturday hours); Sears Appliance Repair (17.6 miles away, based in Kaneohe, 4.8 stars from 285 reviews, lists Saturday hours); Sears Appliance Repair (8.6 miles away, based in Aiea, 4.2 stars from 760 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- An ice maker light or error code on the display
- Ice tastes or smells off
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Kapolei and freezer repair in Kapolei.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Freezer and Ice Maker Notes for Kapolei, HI
Most ice maker calls in Kapolei come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Hawaii has no appliance repair license classification; the Contractors License Board's specialty classifications cover related trades such as plumbing (including fuel gas piping), refrigeration, and ventilating and air conditioning, and a contractor license applies to jobs that need a building, electrical or plumbing permit. Source: Description of Contractor License Classifications (Hawaii DCCA Contractors License Board)
In Hawaii, you can check a license with the Hawaii DCCA Professional and Vocational Licensing public license search or report a problem to the Hawaii DCCA Regulated Industries Complaints Office (RICO).
Hiring a Repair Company in Kapolei
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Kapolei, HI
Why is my ice maker making tiny cubes?
Do you work for Samsung?
What causes heavy frost buildup?
Related Repair Pages for Kapolei
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Kapolei technician bring the right parts.