If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Scottdale
We found 40 appliance repair companies within 30 miles of Scottdale. Other nearby bases include Atlanta (24), Decatur (6), and Stone Mountain (6). Distances run up to about 8 miles. The closest is HomeHero Appliance Services LLC, about 1.0 miles away. None of the repair companies near Scottdale name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.3 stars across 33 businesses.
Companies are shown by relevance and distance from Scottdale. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 12 |
|---|---|
| Distance to the three closest (mi) | 1.0, 1.3, 1.7 |
| Appliance repair companies in range (30 mi) | 60 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Listing Saturday hours | 33 |
| Name refrigeration work in their listing | 13 |
Closest matches for Scottdale: Comfort Appliance Repair of Atlanta (6.2 miles away, based in Chamblee, 4.9 stars from 1,720 reviews, lists Saturday hours); Flamingo Appliance Service of Georgia (7.2 miles away, based in Atlanta, 4.2 stars from 2,080 reviews); Mr. Fixer Appliance Repair of Atlanta (4.0 miles away, based in Atlanta, 5.0 stars from 17 reviews, lists Saturday hours); UltraFix Appliance Repair (6.2 miles away, based in Atlanta, 4.8 stars from 20 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. Freezer styles include convertible upright freezer, French door refrigerator (bottom freezer), 4-Door Flex refrigerator, and side-by-side refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
How an Ice Maker Service Call Usually Goes in Scottdale
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Scottdale and freezer repair in Scottdale.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
What Scottdale Owners Should Know
Most ice maker calls in Scottdale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
Before You Book in Scottdale
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Scottdale, GA
Why are my ice cubes small or hollow?
Should I repair or replace my Samsung refrigerator?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Scottdale
Samsung Ice Maker & Freezer Repair Near Scottdale
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.