Most Samsung ice maker and freezer repairs in Decatur involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Decatur, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Decatur GA
Within 30 miles of Decatur there are 40 appliance repair companies in our data. 6 list an address in Decatur, and other nearby bases include Atlanta (25), Stone Mountain (5), and Tucker (2). None of the repair companies near Decatur name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Advanced Appliance Repair Plano, about 0.9 miles away. Rated companies nearby average 4.4 stars across 31 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Refrigerator repair in their categories | 11 |
|---|---|
| Companies within 30 miles | 60 |
| Distance to the three closest (mi) | 0.9, 1.6, 1.8 |
| Name refrigeration work in their listing | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Open on Saturdays (per listing) | 34 |
At the top of the Decatur list: Comfort Appliance Repair of Atlanta (7.4 miles away, based in Chamblee, 4.9 stars from 1,720 reviews, lists Saturday hours); Mr. Fixer Appliance Repair of Atlanta (6.0 miles away, based in Atlanta, 5.0 stars from 17 reviews, lists Saturday hours); A Plus Appliance Solutions (5.3 miles away, based in Atlanta, 4.8 stars from 134 reviews, lists Saturday hours); UltraFix Appliance Repair (7.4 miles away, based in Atlanta, 4.8 stars from 20 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- No ice at all, or only a few cubes a day
- Water leaking from the ice maker or dispenser
- Ice maker or ice compartment frozen over
How an Ice Maker Service Call Usually Goes in Decatur
Compare with technicians who work on every brand: ice maker repair in Decatur and freezer repair in Decatur.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Decatur, GA
Most ice maker calls in Decatur come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Georgia has no appliance repair license; the Secretary of State's construction-related licensing boards cover conditioned air, electrical, plumbing, low voltage, utility and residential/general contractors, with no separate appliance category. Source: Georgia Licensing Boards (Georgia Secretary of State)
In Georgia, you can check a license with the Georgia Secretary of State Licensing Division License Lookup or report a problem to the Georgia Attorney General's Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Decatur
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Decatur, GA
Why are my ice cubes small or hollow?
Which Decatur technicians work on Samsung?
Do you repair Samsung standalone freezers too?
Is this Samsung customer service?
Other Refrigeration Repair in Decatur
Samsung Ice Maker & Freezer Repair Near Decatur
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Decatur technician whether to look at water supply, cold air or the Samsung ice maker itself.