A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving New Castle, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near New Castle
9 repair companies serve New Castle from within 60 miles. Other nearby bases include Rifle (2), Edwards (2), and Avon (2). The farthest listed company is about 55 miles out. No company within 90 miles of New Castle mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. westernslope.appliance is the nearest, roughly 11.5 miles from New Castle. Across 9 rated companies, the average public rating is 3.3 stars. New Castle is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Distance to the three closest (mi) | 11.5, 13.4, 13.9 |
|---|---|
| Listing Saturday hours | 4 |
| Refrigerator repair in their categories | 3 |
| Repair companies inside 60 miles | 9 |
| Rated 4.5 stars or higher (10+ reviews) | 2 |
| Mention refrigerators, freezers or ice makers | 3 |
At the top of the New Castle list: Nordic Refrigeration (13.4 miles away, based in Rifle, 4.8 stars from 18 reviews, lists Saturday hours); Mr. Appliance of Vail, Aspen, and Glenwood (55.5 miles away, based in Avon, 4.9 stars from 256 reviews); Sears Appliance Repair (13.9 miles away, based in Rifle, 1.0 stars from 1 reviews, lists Saturday hours); westernslope.appliance (11.5 miles away, based in Glenwood Springs, 1.0 stars from 3 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells convertible upright freezer, 4-Door Flex refrigerator, side-by-side refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- No ice at all, or only a few cubes a day
- Ice maker or ice compartment frozen over
How a Freezer Service Call Usually Goes in New Castle
More local options for any brand: ice maker repair in New Castle and freezer repair in New Castle.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
Freezer and Ice Maker Notes for New Castle, CO
Most ice maker calls in New Castle come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Colorado's Division of Professions and Occupations has no appliance repair license; its trade licenses cover plumbing and electrical work. Source: Occupational Professions (Colorado DORA Division of Professions and Occupations)
In Colorado, you can check a license with the Colorado DORA License Lookup or report a problem to the Colorado Attorney General, Consumer Protection.
Hiring a Repair Company in New Castle
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: New Castle, CO
Which New Castle technicians work on Samsung?
Is this Samsung customer service?
What should I do about a Samsung error code?
Other Refrigeration Repair in New Castle
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a New Castle technician bring the right parts.