If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Basalt, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Basalt CO
15 repair companies serve Basalt from within 60 miles. The rest are spread across Edwards (2), Avon (2), and Leadville (2). westernslope.appliance is the nearest, roughly 18.4 miles from Basalt. 1 lists Samsung specifically. The 14 rated companies in range average 3.4 stars. Basalt is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Refrigerator repair in their categories | 5 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Mention Samsung | 1 |
| Repair companies inside 60 miles | 15 |
| Listing Saturday hours | 5 |
| Name refrigeration work in their listing | 5 |
| Distance to the three closest (mi) | 18.4, 19.9, 21.3 |
The leading options for Basalt are Mr. Appliance of Vail, Aspen, and Glenwood (34.5 miles away, based in Avon, 4.9 stars from 256 reviews); Andy's Appliance Repair (40.5 miles away, based in Leadville, 5.0 stars from 19 reviews); Nordic Refrigeration (41.3 miles away, based in Rifle, 4.8 stars from 18 reviews, lists Saturday hours); Sears Appliance Repair (41.6 miles away, based in Rifle, 1.0 stars from 1 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
How an Ice Maker Service Call Usually Goes in Basalt
More local options for any brand: ice maker repair in Basalt and freezer repair in Basalt.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Local Notes for Basalt
Most ice maker calls in Basalt come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Colorado's Division of Professions and Occupations has no appliance repair license; its trade licenses cover plumbing and electrical work. Source: Occupational Professions (Colorado DORA Division of Professions and Occupations)
In Colorado, you can check a license with the Colorado DORA License Lookup or report a problem to the Colorado Attorney General, Consumer Protection.
Before You Book in Basalt
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Basalt, CO
Which Basalt technicians work on Samsung?
Why is my ice maker making tiny cubes?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Basalt
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Basalt technician whether to look at water supply, cold air or the Samsung ice maker itself.