If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Prescott Valley, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Independent Samsung Ice Maker Technicians, Prescott Valley AZ
Within 30 miles of Prescott Valley there are 15 appliance repair companies in our data. 3 list an address in Prescott Valley, and the rest are spread across Prescott (8), Chino Valley (1), and Cottonwood (1). The farthest listed company is about 30 miles out. None of the repair companies near Prescott Valley name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The closest is Tiger Mechanical LLC, about 0.7 miles away. The 13 rated companies in range average 4.4 stars.
Companies are shown by relevance and distance from Prescott Valley. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Refrigerator repair in their categories | 3 |
|---|---|
| Open on Saturdays (per listing) | 7 |
| Appliance repair companies in range (30 mi) | 15 |
| Name refrigeration work in their listing | 3 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
| Three nearest companies, miles away | 0.7, 0.8, 1.0 |
The leading options for Prescott Valley are Tiger Mechanical LLC (0.7 miles away, 4.8 stars from 255 reviews); CRRS, LLC - Commercial Refrigeration & Restaurant Service (1.0 miles away, 4.5 stars from 8 reviews, lists Saturday hours); Appliance Works (9.8 miles away, based in Prescott, 4.9 stars from 278 reviews); Affordable Appliance Repair (9.7 miles away, based in Prescott, 4.2 stars from 113 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). Freezer styles include convertible upright freezer, top-freezer refrigerator, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Ice will not dispense even though the bucket is full
- An ice maker light or error code on the display
- Ice tastes or smells off
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Prescott Valley and freezer repair in Prescott Valley.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
- Any light, code or message on the display
Local Notes for Prescott Valley
Most ice maker calls in Prescott Valley come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arizona has no appliance-repair-specific license; work is regulated through Registrar of Contractors classifications, and state law removes the small-job (under $1,000) handyman exemption for any work connecting or repairing appliances on natural gas or propane. Source: A.R.S. 32-1121 - Persons not required to be licensed
In Arizona, you can check a license with the Arizona Registrar of Contractors Contractor Search or report a problem to the Arizona Attorney General Consumer Protection.
Before You Book in Prescott Valley
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Prescott Valley, AZ
What should I do about a Samsung error code?
How do I reset my ice maker?
Do you repair Samsung standalone freezers too?
More Freezer and Ice Maker Repair in Prescott Valley, AZ
Samsung Ice Maker & Freezer Repair Near Prescott Valley
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.