If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Drexel Heights, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Drexel Heights
40 repair companies serve Drexel Heights from within 30 miles. The rest are spread across Tucson (40). Distances run up to about 11 miles. Steve Martin Appliance Repair is the nearest, roughly 1.5 miles from Drexel Heights. None of the repair companies near Drexel Heights name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 34 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from Drexel Heights. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 60 |
|---|---|
| Refrigerator repair in their categories | 10 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Listing Saturday hours | 33 |
| Three nearest companies, miles away | 1.5, 2.1, 2.9 |
| Name refrigeration work in their listing | 11 |
The leading options for Drexel Heights are 5 Star Appliance Repair, LLC (7.5 miles away, based in Tucson, 4.9 stars from 437 reviews, lists Saturday hours); Frontline Appliances (9.0 miles away, based in Tucson, 4.9 stars from 482 reviews, lists Saturday hours); Fridge Worx (6.8 miles away, based in Tucson, 5.0 stars from 82 reviews); AXUS Appliance Repair (7.0 miles away, based in Tucson, 4.8 stars from 22 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells side-by-side refrigerator, 4-Door Flex refrigerator, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice tastes or smells off
- Water leaking from the ice maker or dispenser
- Ice maker or ice compartment frozen over
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Drexel Heights and freezer repair in Drexel Heights.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
Around Drexel Heights
Most ice maker calls in Drexel Heights come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arizona has no appliance-repair-specific license; work is regulated through Registrar of Contractors classifications, and state law removes the small-job (under $1,000) handyman exemption for any work connecting or repairing appliances on natural gas or propane. Source: A.R.S. 32-1121 - Persons not required to be licensed
In Arizona, you can check a license with the Arizona Registrar of Contractors Contractor Search or report a problem to the Arizona Attorney General Consumer Protection.
Hiring a Repair Company in Drexel Heights
- What is the service call or diagnostic fee, and is it applied to the repair?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Drexel Heights, AZ
Is this Samsung customer service?
Should I repair or replace my Samsung refrigerator?
Is there a reset button on my ice maker?
More Freezer and Ice Maker Repair in Drexel Heights, AZ
Samsung Ice Maker & Freezer Repair Near Drexel Heights
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.