If your LG ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Palatine, with those that mention LG first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with LG, and the technicians listed are independent repair companies, not the manufacturer.
Independent LG Ice Maker Technicians, Palatine IL
Our data shows 40 appliance repair companies inside a 30-mile radius of Palatine. 4 of them are based in Palatine itself, and other nearby bases include Arlington Heights (12), Buffalo Grove (6), and Schaumburg (5). Distances run up to about 6 miles. No company within 90 miles of Palatine mentions LG by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Lincolnwood Appliance Repair, around 0.3 miles out. Across 37 rated companies, the average public rating is 4.7 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Appliance repair companies in range (30 mi) | 60 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 26 |
| Refrigerator repair in their categories | 21 |
| Three nearest companies, miles away | 0.3, 0.5, 0.8 |
| Listing Saturday hours | 46 |
| Mention refrigerators, freezers or ice makers | 21 |
The leading options for Palatine are AMZ Appliance Repair (5.4 miles away, based in Buffalo Grove, 4.8 stars from 1,072 reviews, lists Saturday hours); GBFix Heating, Cooling and Apliance repair (3.0 miles away, based in Buffalo Grove, 5.0 stars from 52 reviews, lists Saturday hours); JT Services Inc - Expert Appliance & HVAC Repair (5.2 miles away, based in Lake Zurich, 5.0 stars from 857 reviews, lists Saturday hours); Ghost Appliance Repair (5.6 miles away, based in Wheeling, 5.0 stars from 31 reviews, lists Saturday hours).
LG Ice and Freezer Designs
Know which LG ice maker you have before you call: LG sells dual ice makers, Slim SpacePlus ice system, and Craft Ice (round ice spheres). Freezer styles include top-freezer refrigerator, bottom-freezer refrigerator, side-by-side refrigerator, and counter-depth upright (column) freezer.
LG Lines Technicians Work On
How LG Ice Makers and Freezers Work
The ice maker needs the freezer below 19°F to make any ice, and LG recommends -4°F or colder for steady production. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
LG's ice makers run at 20 to 120 psi (40 to 120 psi on filtered models); the fill valve relies on pressure to snap shut, so low pressure can let it drip and overfill the tray, while high pressure calls for a regulator. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
LG Symptoms and First Checks
- Ice maker not making ice. Lower the freezer setting, confirm the ice maker is switched on and the panel is unlocked, then allow 24 hours. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
- Craft Ice maker leaking. Partially close the supply valve, lower the freezer to 0°F or colder and check that the door gasket seals, since high pressure or warm air can cause it. Source: LG USA - LG Refrigerator: Why is the ice tray overfilling with water?
The LG Ice Maker Test
On ice makers with a tray, press and hold the test button under the tray for about three seconds (models without a tray use a paper clip through the access hole) until the tray or arms turn, with a towel underneath; a new install allows only one test in the first two hours. Source: LG USA - LG Refrigerator: Why is my refrigerator not making ice?
LG Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| dS | Defrost temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| gF | Water flow sensor fault. Source: LG USA - LG Refrigerator Error Codes |
| IS | Ice maker temperature sensor fault. Source: LG USA - LG Refrigerator Error Codes |
When to Call for LG Ice Maker Repair
- Ice tastes or smells off
- Ice clumping in the bucket
- Water dispenser works but the ice maker does not
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Palatine and freezer repair in Palatine.
Care LG Recommends
- Most models default to 0° in the freezer and 37° in the fresh-food section; confirm both settings before looking for other causes of frost. Source: LG USA - LG Refrigerator: Frost Buildup - Freezer Only
- Replace the water filter if it has been in use longer than six months, and run about 2.5 gallons through the dispenser afterward to purge air. Source: LG USA - If Your LG Refrigerator Is Not Making Ice or Not Making Enough
Brand guides: LG Ice Maker Not Working: Causes and Fixes, LG Freezer Not Freezing: What to Check.
What LG Ice Maker and Freezer Repairs Cost
An LG ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for an LG Call
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
Local Notes for Palatine
Most ice maker calls in Palatine come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Palatine
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
LG Ice Maker & Freezer Repair FAQs: Palatine, IL
Is this LG customer service?
Is there a reset button on my ice maker?
Why is my LG refrigerator showing a code?
More Freezer and Ice Maker Repair in Palatine, IL
LG Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your LG display shows and when it appears. It helps a Palatine technician bring the right parts.