KitchenAid owners in Troy usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Troy
Within 30 miles of Troy there are 30 appliance repair companies in our data. Other nearby bases include Dayton (16), Beavercreek (3), and Springfield (2). The closest is Scotty Express Appliance Repair, about 5.9 miles away. None of the repair companies near Troy name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 26 rated companies in range average 3.8 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 10 |
|---|---|
| Open on Saturdays (per listing) | 18 |
| Three nearest companies, miles away | 5.9, 7.4, 14.7 |
| Companies within 30 miles | 30 |
| Listed as refrigerator repair | 9 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
At the top of the Troy list: Authorized Service (22.0 miles away, based in Greenville, 4.8 stars from 1,908 reviews); Sears Appliance Repair (7.4 miles away, based in Piqua, 4.1 stars from 62 reviews, lists Saturday hours); Scotty Express Appliance Repair (5.9 miles away, based in Tipp City, 3.8 stars from 104 reviews, lists Saturday hours); Sears Appliance Repair (20.4 miles away, based in Springfield, 4.4 stars from 96 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including in-freezer ice maker, dual ice makers, In-Door-Ice system, and undercounter freezer-drawer ice maker, and each one fails in its own way. Freezer styles include undercounter refrigerator/freezer drawers, bottom-freezer refrigerator, four-door refrigerator, and French door refrigerator (bottom freezer).
Know Your KitchenAid Ice Maker
What Makes KitchenAid Ice Maker Repairs Different
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice maker clicks or hums but does not fill
- An ice maker light or error code on the display
- No ice at all, or only a few cubes a day
How an Ice Maker Service Call Usually Goes in Troy
More local options for any brand: ice maker repair in Troy and freezer repair in Troy.
Owner Care for KitchenAid Ice Makers
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Troy, OH
Most ice maker calls in Troy come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Hiring a Repair Company in Troy
- Can you get the ice maker assembly or valve for my model quickly?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- What is the service call or diagnostic fee, and is it applied to the repair?
KitchenAid Ice Maker & Freezer Repair FAQs: Troy, OH
Can the same technician fix my KitchenAid chest or upright freezer?
Why are my ice cubes small or hollow?
How do I reset my ice maker?
Related Repair Pages for Troy
KitchenAid Ice Maker & Freezer Repair Near Troy
Write down any code or light your KitchenAid display shows and when it appears. It helps a Troy technician bring the right parts.