Most KitchenAid ice maker and freezer repairs in Norton involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Independent KitchenAid Ice Maker Technicians, Norton OH
40 repair companies serve Norton from within 30 miles. The rest are spread across Canton (5), Akron (4), and Brunswick (3). None of the repair companies near Norton name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Collins Appliance Repair is the nearest, roughly 2.2 miles from Norton. Across 38 rated companies, the average public rating is 4.7 stars.
Companies are shown by relevance and distance from Norton. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 30 miles | 53 |
|---|---|
| Name refrigeration work in their listing | 16 |
| Three nearest companies, miles away | 2.2, 3.0, 6.8 |
| Rated 4.5 stars or higher (10+ reviews) | 31 |
| Refrigerator repair in their categories | 15 |
| Listing Saturday hours | 35 |
At the top of the Norton list: Mr. Appliance of Akron (8.8 miles away, based in Akron, 4.8 stars from 642 reviews); Sears Appliance Repair (16.7 miles away, based in Brunswick, 4.7 stars from 149 reviews, lists Saturday hours); Margus Appliance Repair (24.8 miles away, based in Parma, 4.9 stars from 202 reviews, lists Saturday hours); Sears Appliance Repair (11.4 miles away, based in Tallmadge, 4.5 stars from 185 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, in-freezer ice maker, dual ice makers, and In-Door-Ice system, and each one fails in its own way. Freezer styles include side-by-side refrigerator, bottom-freezer refrigerator, four-door refrigerator, and undercounter refrigerator/freezer drawers.
KitchenAid Lines Technicians Work On
How KitchenAid Ice Makers and Freezers Work
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
- Freezer runs constantly but stays warm
Inside an Ice Maker Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Norton and freezer repair in Norton.
Care KitchenAid Recommends
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Around Norton
Most ice maker calls in Norton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Norton
- What guarantee do you give on parts and labor?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
KitchenAid Ice Maker & Freezer Repair FAQs: Norton, OH
Why is my KitchenAid refrigerator showing a code?
Do you work for KitchenAid?
Is my KitchenAid ice maker worth repairing?
How do I find a technician who knows KitchenAid ice makers?
Other Refrigeration Repair in Norton
KitchenAid Ice Maker & Freezer Repair Near Norton
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Norton technician whether to look at water supply, cold air or the KitchenAid ice maker itself.