If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Philadelphia, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Philadelphia
10 repair companies serve Philadelphia from within 60 miles. 3 list an address in Philadelphia, and the rest are spread across Meridian (4), Louisville (1), and Brandon (1). The closest is Responsive Appliance Repair Solutions, about 0.4 miles away. No company within 90 miles of Philadelphia mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 10 rated companies, the average public rating is 4.5 stars. Philadelphia is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Philadelphia. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (60 mi) | 10 |
|---|---|
| Listed as refrigerator repair | 2 |
| Mention refrigerators, freezers or ice makers | 2 |
| Open on Saturdays (per listing) | 6 |
| Rated 4.5 stars or higher (10+ reviews) | 3 |
| Three nearest companies, miles away | 0.4, 0.7, 2.1 |
First up for Philadelphia: Sears Appliance Repair (38.9 miles away, based in Meridian, 4.7 stars from 138 reviews, lists Saturday hours); Responsive Appliance Repair Solutions (0.4 miles away, 5.0 stars from 3 reviews); Savior Appliance Repair Fixers (0.7 miles away, 5.0 stars from 4 reviews); W L Watkins Services Center.. (2.1 miles away, 4.2 stars from 5 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
KitchenAid ice makers come in several designs, including in-freezer ice maker, dual ice makers, undercounter freezer-drawer ice maker, and In-Door-Ice system, and each one fails in its own way. Freezer styles include side-by-side refrigerator, four-door refrigerator, built-in side-by-side refrigerator, and bottom-freezer refrigerator.
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Common KitchenAid Ice Maker and Freezer Problems
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Door or lid does not seal or pops back open
- Food is soft or ice cream will not stay firm
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Philadelphia and freezer repair in Philadelphia.
Care KitchenAid Recommends
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The freezer temperature if you have a thermometer
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
Around Philadelphia
Most ice maker calls in Philadelphia come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Mississippi's State Board of Contractors has no appliance repair classification; it licenses mechanical, HVAC and plumbing contractors, with residential mechanical and plumbing subcontractors required to hold a license. Source: MSBOC: Classifications
In Mississippi, you can check a license with the MSBOC Check A License or report a problem to the Mississippi Attorney General's Office, Consumer Protection Division.
Before You Book in Philadelphia
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- Do you also repair the water dispenser and supply line?
KitchenAid Ice Maker & Freezer Repair FAQs: Philadelphia, MS
Which Philadelphia technicians work on KitchenAid?
What should I do about a KitchenAid error code?
Do you repair KitchenAid standalone freezers too?
Is my KitchenAid ice maker worth repairing?
More Freezer and Ice Maker Repair in Philadelphia, MS
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your KitchenAid display shows and when it appears. It helps a Philadelphia technician bring the right parts.