Most KitchenAid ice maker and freezer repairs in Randolph involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. The Randolph list starts with companies that name KitchenAid, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Randolph
Within 30 miles of Randolph there are 40 appliance repair companies in our data. 1 of them are based in Randolph itself, and the rest are spread across Boston (6), Quincy (5), and Braintree (4). Distances run up to about 12 miles. None of the repair companies near Randolph name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: WB Appliance Repair, around 0.7 miles out. Rated companies nearby average 4.6 stars across 35 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 24 |
|---|---|
| Listing Saturday hours | 43 |
| Distance to the three closest (mi) | 0.7, 3.0, 3.3 |
| Listed as refrigerator repair | 17 |
| Mention refrigerators, freezers or ice makers | 20 |
| Repair companies inside 30 miles | 60 |
Closest matches for Randolph: Yale Appliance (8.6 miles away, based in Dorchester, 4.9 stars from 6,248 reviews, lists Saturday hours); Hancock Appliance (5.0 miles away, based in Quincy, 4.9 stars from 240 reviews, lists Saturday hours); Sears Appliance Repair (3.4 miles away, based in Braintree, 4.3 stars from 311 reviews, lists Saturday hours); Boston Comfort Systems (9.2 miles away, based in West Roxbury, 4.8 stars from 234 reviews).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells dual ice makers, undercounter freezer-drawer ice maker, In-Door-Ice system, and 15-inch undercounter ice maker (Clear Ice Technology).
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice tastes or smells off
- Water dispenser works but the ice maker does not
- An ice maker light or error code on the display
How a Freezer Service Call Usually Goes in Randolph
Compare with technicians who work on every brand: ice maker repair in Randolph and freezer repair in Randolph.
Keeping a KitchenAid Ice Maker and Freezer Running
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
KitchenAid Repair Cost Ranges
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Any light, code or message on the display
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for Randolph, MA
Most ice maker calls in Randolph come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Hiring a Repair Company in Randolph
- Can you give a written estimate before ordering parts?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: Randolph, MA
Is there a reset button on my ice maker?
Is this KitchenAid customer service?
What causes heavy frost buildup?
What should I do about a KitchenAid error code?
Related Repair Pages for Randolph
KitchenAid Ice Maker & Freezer Repair Near Randolph
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.