If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Murray
Within 60 miles of Murray there are 30 appliance repair companies in our data. 3 list an address in Murray, and other nearby bases include Paducah (7), Clarksville (7), and Benton (2). Of those, 1 mentions KitchenAid by name. Nearest on the list: Johnson Murray Appliance Co, around 1.1 miles out. Across 29 rated companies, the average public rating is 4.2 stars. Because the nearest shops are farther out, ask each company whether Murray is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention KitchenAid | 1 |
|---|---|
| Companies within 60 miles | 30 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Listed as refrigerator repair | 9 |
| Open on Saturdays (per listing) | 17 |
| Mention refrigerators, freezers or ice makers | 9 |
| Three nearest companies, miles away | 1.1, 1.1, 1.4 |
First up for Murray: Sears Appliance Repair (1.1 miles away, 4.3 stars from 124 reviews, lists Saturday hours); Mr. Appliance of Clarksville (50.2 miles away, based in Clarksville, 4.8 stars from 770 reviews, lists Saturday hours); Done Right Appliance Repair and Service (40.3 miles away, based in Huntingdon, 4.9 stars from 222 reviews); Appliance Help Center (39.6 miles away, based in Paducah, 4.4 stars from 65 reviews).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, dual ice makers, In-Door-Ice system, and undercounter freezer-drawer ice maker. Freezer styles include four-door refrigerator, undercounter refrigerator/freezer drawers, bottom-freezer refrigerator, and side-by-side refrigerator.
KitchenAid Lines Technicians Work On
How KitchenAid Ice Makers and Freezers Work
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Signs Your KitchenAid Ice Maker Needs a Technician
- Ice clumping in the bucket
- Ice will not dispense even though the bucket is full
- Small, hollow or misshapen cubes
How an Ice Maker Service Call Usually Goes in Murray
More local options for any brand: ice maker repair in Murray and freezer repair in Murray.
Keeping a KitchenAid Ice Maker and Freezer Running
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
What Murray Owners Should Know
Most ice maker calls in Murray come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
Hiring a Repair Company in Murray
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
KitchenAid Ice Maker & Freezer Repair FAQs: Murray, KY
Is this KitchenAid customer service?
Is there a reset button on my ice maker?
How do I find a technician who knows KitchenAid ice makers?
Other Refrigeration Repair in Murray
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.