If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
KitchenAid Ice Maker & Freezer Repair Near Freeport
We found 16 appliance repair companies within 30 miles of Freeport. 6 of them are based in Freeport itself, and other nearby bases include Rockford (7), Stockton (1), and Winnebago (1). None of the repair companies near Freeport name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Dr Don's Appliance Repair, around 0.2 miles out. Across 15 rated companies, the average public rating is 4.6 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention refrigerators, freezers or ice makers | 2 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 3 |
| Repair companies inside 30 miles | 16 |
| Open on Saturdays (per listing) | 10 |
| Distance to the three closest (mi) | 0.2, 0.8, 0.8 |
| Refrigerator repair in their categories | 2 |
At the top of the Freeport list: A B Appliance Services & Repair (0.8 miles away, 4.7 stars from 55 reviews, lists Saturday hours); A B Enterprises (0.9 miles away, 5.0 stars from 4 reviews, lists Saturday hours); Senneff Appliance Services (2.3 miles away, 4.8 stars from 26 reviews); Senneff Appliance Services (0.8 miles away, 4.3 stars from 6 reviews).
Which KitchenAid Ice Maker Do You Have?
Know which KitchenAid ice maker you have before you call: KitchenAid sells in-freezer ice maker, In-Door-Ice system, undercounter freezer-drawer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology). On the freezer side, KitchenAid sells bottom-freezer refrigerator, four-door refrigerator, built-in side-by-side refrigerator, and French door refrigerator (bottom freezer).
KitchenAid Ice and Freezer Features
How KitchenAid Ice Makers and Freezers Work
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
KitchenAid Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
Inside an Ice Maker Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Freeport and freezer repair in Freeport.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- The brand, model and serial number from the label inside the fresh-food section
- Any light, code or message on the display
- Whether the water dispenser still works
Around Freeport
Most ice maker calls in Freeport come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Questions to Ask a Freeport Repair Technician
- Is your company licensed where my state requires it, and insured?
- What is the service call or diagnostic fee, and is it applied to the repair?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Freeport, IL
Why are my ice cubes small or hollow?
Do you work for KitchenAid?
How do I reset my ice maker?
Do you repair KitchenAid standalone freezers too?
More Freezer and Ice Maker Repair in Freeport, IL
KitchenAid Ice Maker & Freezer Repair Near Freeport
Write down any code or light your KitchenAid display shows and when it appears. It helps a Freeport technician bring the right parts.