If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Collinsville, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Independent KitchenAid Ice Maker Technicians, Collinsville IL
Our data shows 40 appliance repair companies inside a 30-mile radius of Collinsville. 2 list an address in Collinsville, and the rest are spread across St. Louis (16), Belleville (4), and Fairview Heights (3). Distances run up to about 18 miles. The closest is Appliance Triumph Repair Service, about 0.5 miles away. No company within 90 miles of Collinsville mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 29 rated companies in range average 4.0 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Refrigerator repair in their categories | 9 |
|---|---|
| Distance to the three closest (mi) | 0.5, 1.3, 5.3 |
| Open on Saturdays (per listing) | 40 |
| Name refrigeration work in their listing | 10 |
| Appliance repair companies in range (30 mi) | 60 |
| With 4.5+ stars and at least 10 reviews | 14 |
At the top of the Collinsville list: Mr. Appliance of Mid America (6.7 miles away, based in Fairview Heights, 4.8 stars from 1,246 reviews, lists Saturday hours); Mark's Appliance (8.7 miles away, based in Edwardsville, 4.9 stars from 1,610 reviews, lists Saturday hours); Hoffmann Brothers (8.5 miles away, based in Edwardsville, 4.9 stars from 5,567 reviews, lists Saturday hours); Hoffmann Brothers (14.1 miles away, based in St. Louis, 4.9 stars from 5,162 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Food is soft or ice cream will not stay firm
- Freezer is too cold and freezing everything solid
How an Ice Maker Service Call Usually Goes in Collinsville
More local options for any brand: ice maker repair in Collinsville and freezer repair in Collinsville.
Keeping a KitchenAid Ice Maker and Freezer Running
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the water dispenser still works
- Any light, code or message on the display
- When the water filter was last changed
Local Notes for Collinsville
Most ice maker calls in Collinsville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
Hiring a Repair Company in Collinsville
- What guarantee do you give on parts and labor?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
KitchenAid Ice Maker & Freezer Repair FAQs: Collinsville, IL
Why are my ice cubes small or hollow?
Is there a reset button on my ice maker?
Should I repair or replace my KitchenAid refrigerator?
What causes heavy frost buildup?
Other Refrigeration Repair in Collinsville
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Collinsville technician whether to look at water supply, cold air or the KitchenAid ice maker itself.