KitchenAid owners in Alton usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
KitchenAid Ice Maker & Freezer Repair Near Alton
Within 30 miles of Alton there are 40 appliance repair companies in our data. 4 of them are based in Alton itself, and other nearby bases include St. Louis (13), Florissant (3), and Edwardsville (3). No company within 90 miles of Alton mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Alton Refrigeration & Home Furnishings is the nearest, roughly 1.1 miles from Alton. Across 28 rated companies, the average public rating is 4.1 stars.
Companies are shown by relevance and distance from Alton. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Companies within 30 miles | 60 |
|---|---|
| Listing Saturday hours | 44 |
| Listed as refrigerator repair | 13 |
| Mention refrigerators, freezers or ice makers | 14 |
| Distance to the three closest (mi) | 1.1, 2.0, 2.0 |
| With 4.5+ stars and at least 10 reviews | 17 |
The leading options for Alton are Alton Refrigeration & Home Furnishings (1.1 miles away, 4.7 stars from 151 reviews, lists Saturday hours); All American Appliance and HVAC Services (18.8 miles away, based in St. Louis, 4.7 stars from 2,771 reviews, lists Saturday hours); Sears Appliance Repair (16.1 miles away, based in Hazelwood, 4.4 stars from 302 reviews, lists Saturday hours); Mark's Appliance (13.2 miles away, based in Edwardsville, 4.9 stars from 1,610 reviews, lists Saturday hours).
KitchenAid Ice Makers and Freezers Technicians See
Know which KitchenAid ice maker you have before you call: KitchenAid sells In-Door-Ice system, dual ice makers, undercounter freezer-drawer ice maker, and in-freezer ice maker. Freezer styles include bottom-freezer refrigerator, four-door refrigerator, French door refrigerator (bottom freezer), and side-by-side refrigerator.
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
The undercounter ice makers need 30 to 120 psi of water pressure, and a dirty air-cooled condenser can cut output to little or no ice and overheat parts. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Symptoms and First Checks
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Clicking, buzzing or a loud fan
- Freezer runs constantly but stays warm
Inside an Ice Maker Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Alton and freezer repair in Alton.
Keeping a KitchenAid Ice Maker and Freezer Running
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
What Alton Owners Should Know
Most ice maker calls in Alton come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Illinois, you can check a license with the Illinois Department of Public Health Plumber License Search or report a problem to the Illinois Attorney General Consumer Fraud Bureau.
How to Choose a Freezer and Ice Maker Technician Near Alton
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
- How often do you repair KitchenAid ice makers, including door-mounted ones?
KitchenAid Ice Maker & Freezer Repair FAQs: Alton, IL
Is this KitchenAid customer service?
Why are my ice cubes small or hollow?
Do you repair KitchenAid standalone freezers too?
More Freezer and Ice Maker Repair in Alton, IL
KitchenAid Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.