If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Rexburg
12 repair companies serve Rexburg from within 60 miles. 3 of them are based in Rexburg itself, and other nearby bases include Idaho Falls (4), Blackfoot (3), and Rigby (2). Distances run up to about 59 miles. No company within 90 miles of Rexburg mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Walker Appliance & Refrigeration, about 1.9 miles away. Across 12 rated companies, the average public rating is 4.5 stars. Because the nearest shops are farther out, ask each company whether Rexburg is inside its regular service area.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listing Saturday hours | 6 |
|---|---|
| Name refrigeration work in their listing | 5 |
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Three nearest companies, miles away | 1.9, 2.4, 3.9 |
| Listed as refrigerator repair | 3 |
| Repair companies inside 60 miles | 12 |
At the top of the Rexburg list: Walker Appliance & Refrigeration (1.9 miles away, 4.4 stars from 47 reviews); Sears Appliance Repair (25.6 miles away, based in Idaho Falls, 4.7 stars from 209 reviews, lists Saturday hours); Sarah's Appliance Repair LLC (26.6 miles away, based in Idaho Falls, 4.8 stars from 106 reviews, lists Saturday hours); Steven's Appliance Services (52.9 miles away, based in Blackfoot, 5.0 stars from 292 reviews).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including in-freezer ice maker, 15-inch undercounter ice maker (Clear Ice Technology), dual ice makers, and In-Door-Ice system, and each one fails in its own way. On the freezer side, KitchenAid sells undercounter refrigerator/freezer drawers, side-by-side refrigerator, four-door refrigerator, and bottom-freezer refrigerator.
KitchenAid Lines Technicians Work On
How KitchenAid Ice Makers and Freezers Work
The units run a defrost cycle with a defrost heater, and meltwater flows to a drain pan, which explains sizzling or gurgling sounds. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Undercounter ice maker making thin or cloudy ice. Check water pressure and the filter, make sure the water pan drain cap is tight and run the cleaning cycle. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
KitchenAid Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
- An error code or temperature alarm
Inside an Ice Maker Repair Visit
Compare with technicians who work on every brand: ice maker repair in Rexburg and freezer repair in Rexburg.
Care KitchenAid Recommends
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Change the undercounter ice maker's water filter about every 9 months or 2,000 gallons, sooner with very hard water. Source: KitchenAid Product Help - Thin, Cloudy or Clumpy Ice - Freestanding Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the water dispenser still works
- Any light, code or message on the display
- When the water filter was last changed
Local Notes for Rexburg
Most ice maker calls in Rexburg come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Idaho's Division of Occupational and Professional Licenses does not list appliance repair as a licensed profession; gas piping and gas appliance work falls under the state's HVAC licensing, which includes specialty licenses for those trades. Source: Is My Profession Licensed? - Idaho DOPL
In Idaho, you can check a license with the Idaho DOPL Search for a License or Registration or report a problem to the Idaho Attorney General Consumer Protection Division.
Questions to Ask a Rexburg Repair Technician
- Do you also repair the water dispenser and supply line?
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Rexburg, ID
Should I repair or replace my KitchenAid refrigerator?
Is there a reset button on my ice maker?
Is this KitchenAid customer service?
How do I find a technician who knows KitchenAid ice makers?
Other Refrigeration Repair in Rexburg
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.