A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Derby, with those that mention KitchenAid first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Who Works on KitchenAid Ice Makers Near Derby
We found 40 appliance repair companies within 30 miles of Derby. 1 list an address in Derby, and the rest are spread across New Haven (12), Shelton (6), and Milford (6). The farthest listed company is about 10 miles out. Nearest on the list: G E Appliance Services, around 1.4 miles out. No company within 90 miles of Derby mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 20 businesses.
Companies are shown by relevance and distance from Derby. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 37 |
|---|---|
| Distance to the three closest (mi) | 1.4, 1.9, 2.0 |
| Repair companies inside 30 miles | 60 |
| Name refrigeration work in their listing | 3 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Refrigerator repair in their categories | 3 |
The leading options for Derby are Sears Appliance Repair (6.8 miles away, based in Milford, 4.6 stars from 192 reviews, lists Saturday hours); Sears Appliance Repair (7.1 miles away, based in West Haven, 4.3 stars from 274 reviews, lists Saturday hours); Discount Appliance Service (2.3 miles away, based in Shelton, 4.9 stars from 135 reviews, lists Saturday hours); My Appliance Repair LLC (10.0 miles away, based in Hamden, 5.0 stars from 91 reviews, lists Saturday hours).
Know Your KitchenAid Ice Maker
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
KitchenAid Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
Inside an Ice Maker Repair Visit
Not sure it is a KitchenAid problem? The general pages cover every brand: ice maker repair in Derby and freezer repair in Derby.
Care KitchenAid Recommends
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Vacuum the undercounter ice maker's condenser fins behind the lower access panel with the unit unplugged, since a clogged condenser reduces ice output. Source: KitchenAid Product Help - Cleaning the Ice Maker
Budgeting for a KitchenAid Ice Maker Repair
A KitchenAid ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
Around Derby
Most ice maker calls in Derby come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Connecticut's Department of Consumer Protection does not list a separate appliance repair license; work on gas piping, approved gas appliances and refrigeration systems falls under its heating, piping and cooling license categories. Source: Heating Piping and Cooling License Types and Scope of Work (CT Department of Consumer Protection)
In Connecticut, you can check a license with the CT Department of Consumer Protection: Verify a License or report a problem to the Connecticut Department of Consumer Protection.
Hiring a Repair Company in Derby
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
KitchenAid Ice Maker & Freezer Repair FAQs: Derby, CT
Why are my ice cubes small or hollow?
Is this KitchenAid customer service?
Should I repair or replace my KitchenAid refrigerator?
Related Repair Pages for Derby
KitchenAid Ice Maker & Freezer Repair Near Derby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Derby technician whether to look at water supply, cold air or the KitchenAid ice maker itself.