If your KitchenAid ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near West Memphis
Within 30 miles of West Memphis there are 24 appliance repair companies in our data. 1 list an address in West Memphis, and the rest are spread across Memphis (10), Bartlett (4), and Millington (2). None of the repair companies near West Memphis name KitchenAid in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Delta Appliance Services is the nearest, roughly 1.3 miles from West Memphis. Across 23 rated companies, the average public rating is 3.9 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Rated 4.5 stars or higher (10+ reviews) | 8 |
|---|---|
| Name refrigeration work in their listing | 6 |
| Companies within 30 miles | 24 |
| Refrigerator repair in their categories | 6 |
| Open on Saturdays (per listing) | 12 |
| Distance to the three closest (mi) | 1.3, 4.0, 8.4 |
At the top of the West Memphis list: Sears Appliance Repair (23.3 miles away, based in Memphis, 4.6 stars from 941 reviews, lists Saturday hours); Mr. Appliance of Memphis (25.4 miles away, based in Cordova, 4.7 stars from 1,977 reviews); Citi Home Appliance Repair (18.3 miles away, based in Memphis, 4.3 stars from 11 reviews, lists Saturday hours); A Plus Appliance Repair Service & Parts (20.0 miles away, based in Bartlett, 4.8 stars from 158 reviews, lists Saturday hours).
Which KitchenAid Ice Maker Do You Have?
KitchenAid ice makers come in several designs, including undercounter freezer-drawer ice maker, In-Door-Ice system, in-freezer ice maker, and 15-inch undercounter ice maker (Clear Ice Technology), and each one fails in its own way.
Know Your KitchenAid Ice Maker
How KitchenAid Ice Makers and Freezers Work
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
KitchenAid Symptoms and First Checks
- Ice maker frozen / ice buildup. Set the fridge to 33 to 40°F and the freezer to 0°F and let them run 24 hours; KitchenAid suggests a professional to thaw a frozen water line. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Ice dispenser not working. If ice is lodged in the dispenser, set a towel and dish under the chute and let the ice thaw on its own. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
Before You Call: The KitchenAid Reset
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
KitchenAid Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
- Chest freezer exterior feels hot to the touch for a long time
What Gets Fixed on a West Memphis Ice Maker Call
More local options for any brand: ice maker repair in West Memphis and freezer repair in West Memphis.
Owner Care for KitchenAid Ice Makers
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
What KitchenAid Ice Maker and Freezer Repairs Cost
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a KitchenAid Call
- Any light, code or message on the display
- When the water filter was last changed
- Whether the water dispenser still works
Around West Memphis
Most ice maker calls in West Memphis come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. § 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Hiring a Repair Company in West Memphis
- How often do you repair KitchenAid ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
KitchenAid Ice Maker & Freezer Repair FAQs: West Memphis, AR
Is this KitchenAid customer service?
Which West Memphis technicians work on KitchenAid?
Why is my KitchenAid refrigerator showing a code?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in West Memphis, AR
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.