A KitchenAid ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Mena, with those that mention KitchenAid first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with KitchenAid, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on KitchenAid Ice Makers Near Mena
Our data shows 13 appliance repair companies inside a 60-mile radius of Mena. 3 of them are based in Mena itself, and the rest are spread across Fort Smith (6), Poteau (1), and Horatio (1). The closest is Sears Appliance Repair, about 0.2 miles away. No company within 90 miles of Mena mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 13 rated companies in range average 4.5 stars. Mena is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Mena. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Repair companies inside 60 miles | 13 |
|---|---|
| Listing Saturday hours | 5 |
| With 4.5+ stars and at least 10 reviews | 7 |
| Listed as refrigerator repair | 2 |
| Name refrigeration work in their listing | 3 |
| Three nearest companies, miles away | 0.2, 0.2, 0.5 |
Closest matches for Mena: Sears Appliance Repair (0.2 miles away, 4.3 stars from 12 reviews, lists Saturday hours); The Appliance Doctor (39.8 miles away, based in Poteau, 4.9 stars from 362 reviews); Zeb's Appliance Repair (0.5 miles away, 4.9 stars from 89 reviews); Affordable Appliances Fort Smith (58.1 miles away, based in Fort Smith, 4.6 stars from 198 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Designs
Know which KitchenAid ice maker you have before you call: KitchenAid sells undercounter freezer-drawer ice maker, In-Door-Ice system, 15-inch undercounter ice maker (Clear Ice Technology), and in-freezer ice maker.
KitchenAid Lines Technicians Work On
What a KitchenAid Technician Deals With
Refrigerator ice makers come in several styles, switched by a wire shutoff arm (which a full bin lifts to the off position), an on/off switch on the ice maker or the freezer door wall, or the control panel menu on digital models. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
An electric water valve feeds the ice maker and dispenser, and it buzzes if the ice maker is switched on without a water supply connected. Source: KitchenAid Product Help - Refrigerator Normal Sounds and Noises
Common KitchenAid Ice Maker and Freezer Problems
- Ice maker leaking. Break up ice blockages gently with a plastic or wooden handle and check that the fill cup sits directly under the fill valve spigot. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
- Frost buildup in freezer. KitchenAid ties frost to air getting in, so it says to check that the door seals close fully and that the refrigerator is level. Source: KitchenAid - Troubleshoot Your Refrigerator's Possible Problems
Testing or Resetting a KitchenAid Ice Maker
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Ice maker or ice compartment frozen over
- Water dispenser works but the ice maker does not
- Water leaking from the ice maker or dispenser
How an Ice Maker Service Call Usually Goes in Mena
Compare with technicians who work on every brand: ice maker repair in Mena and freezer repair in Mena.
Owner Care for KitchenAid Ice Makers
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- Replace the refrigerator water filter about every six months or when the indicator comes on, since a clogged or loose filter cuts flow to the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
Budgeting for a KitchenAid Ice Maker Repair
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
Around Mena
Most ice maker calls in Mena come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Arkansas has no separate appliance repair license, and household appliances are listed as exempt equipment under the state HVACR licensing law, though exempt work must still meet HVACR rules and any local permit and inspection requirements. Source: Arkansas HVAC/R Statutes 2025, A.C.A. ยง 17-33-102 (Arkansas Department of Labor and Licensing)
In Arkansas, you can check a license with the Arkansas Department of Health Protective Health Codes licensee search (plumbing and gas fitter licenses) or report a problem to the Arkansas Attorney General, Consumer Protection Division.
Questions to Ask a Mena Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- Is your company licensed where my state requires it, and insured?
- What guarantee do you give on parts and labor?
KitchenAid Ice Maker & Freezer Repair FAQs: Mena, AR
Why is there so much frost in my freezer?
Is this KitchenAid customer service?
Is my KitchenAid ice maker worth repairing?
Other Refrigeration Repair in Mena
More KitchenAid Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your KitchenAid refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.