KitchenAid owners in Roanoke usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions KitchenAid and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by KitchenAid. If your appliance is still under manufacturer coverage, contact KitchenAid directly.
Who Works on KitchenAid Ice Makers Near Roanoke
Within 60 miles of Roanoke there are 40 appliance repair companies in our data. 1 of them are based in Roanoke itself, and other nearby bases include LaGrange (4), Anniston (4), and Columbus (4). Distances run up to about 50 miles. Nearest on the list: Sears Appliance Repair, around 0.7 miles out. No company within 90 miles of Roanoke mentions KitchenAid by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 39 rated companies in range average 4.2 stars. Roanoke is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Roanoke. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 34 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 22 |
| Name refrigeration work in their listing | 17 |
| Listed as refrigerator repair | 12 |
| Appliance repair companies in range (60 mi) | 60 |
| Distance to the three closest (mi) | 0.7, 17.1, 18.8 |
First up for Roanoke: Sears Appliance Repair (0.7 miles away, 4.4 stars from 35 reviews, lists Saturday hours); Sears Appliance Repair (23.3 miles away, based in LaGrange, 4.2 stars from 46 reviews, lists Saturday hours); Appliance Care Pros (36.0 miles away, based in Opelika, 4.7 stars from 59 reviews, lists Saturday hours); Sears Appliance Repair (23.5 miles away, based in Valley, 4.6 stars from 37 reviews, lists Saturday hours).
KitchenAid Ice and Freezer Features
What a KitchenAid Technician Deals With
The 15-inch undercounter ice makers circulate water over a freezing plate for clear cubes and use a built-in drain pump that allows installation up to 10 feet from the drain line. Source: KitchenAid - 15-Inch 25 lb. Automatic Ice Maker with Clear Ice Technology (KUIX515SPS)
KitchenAid Symptoms and First Checks
- Ice maker not making ice. Check that the water line is connected, the valve is fully open and the line is not kinked, confirm the freezer is at 0 to 5°F, then reset the ice maker. Source: KitchenAid Product Help - Ice Maker Not Working - Troubleshooting
- Small or hollow cubes. Keep the water filter current and check that the line behind the refrigerator is not kinked and the correct supply valve is installed, since low pressure causes small, hollow cubes. Source: KitchenAid - Refrigerator Ice Maker Troubleshooting
The KitchenAid Ice Maker Test
If the ice maker has a reset button, press and hold it for a few seconds; if not, unplug the refrigerator for 1 minute and plug it back in. Source: KitchenAid Product Help - How to Turn the Ice Maker On and Off
When to Call for KitchenAid Ice Maker Repair
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
- No ice at all, or only a few cubes a day
How an Ice Maker Service Call Usually Goes in Roanoke
More local options for any brand: ice maker repair in Roanoke and freezer repair in Roanoke.
Care KitchenAid Recommends
- Run the undercounter ice maker's clean cycle (about 70 minutes) with one 16-ounce bottle of ice machine cleaner when the clean light turns red or about every 9 months, or every 6 months with hard water. Source: KitchenAid Product Help - Cleaning the Ice Maker
- KitchenAid recommends about 37°F in the fresh food section and 0°F in the freezer, changing controls one step at a time and waiting 24 hours to recheck. Source: KitchenAid Product Help - Tips for Properly Setting the Controls
KitchenAid Repair Cost Ranges
Most KitchenAid ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- The freezer temperature if you have a thermometer
Around Roanoke
Most ice maker calls in Roanoke come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Alabama does not issue a separate appliance repair license, and the state's heating, air conditioning and refrigeration contractor law expressly excludes work on household appliances, residential refrigerators and ice machines. Source: Code of Alabama 1975, Section 34-31-18 et seq. (Alabama Board of Heating, Air Conditioning & Refrigeration Contractors)
In Alabama, you can check a license with the Alabama Plumbers and Gas Fitters Examining Board Individual Licensee Search or report a problem to the Alabama Attorney General's Office, Consumer Interest Division.
How to Choose a Freezer and Ice Maker Technician Near Roanoke
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
KitchenAid Ice Maker & Freezer Repair FAQs: Roanoke, AL
Is my KitchenAid ice maker worth repairing?
How do I find a technician who knows KitchenAid ice makers?
Do you repair KitchenAid standalone freezers too?
Related Repair Pages for Roanoke
KitchenAid Ice Maker & Freezer Repair Near Roanoke
Write down any code or light your KitchenAid display shows and when it appears. It helps a Roanoke technician bring the right parts.