Undercounter and built-in ice makers in kitchens, bars and outdoor kitchens fail for different reasons than a refrigerator ice maker: scale, drain problems and harvest faults lead the list. This page lists independent appliance repair companies serving Jackson and the Madison County area, with companies that mention ice machines or refrigeration work shown first.
Local Ice Machine Repair in Jackson, TN
28 repair companies serve Jackson from within 30 miles. 22 list an address in Jackson, and the rest are spread across Brownsville (2), Humboldt (1), and Milan (1). The 28 rated companies in range average 4.6 stars. The closest is Sears Appliance Repair, about 0.3 miles away.
Companies are shown by relevance and distance from Jackson. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 5 |
|---|---|
| Appliance repair companies in range (30 mi) | 28 |
| Mention refrigerators, freezers or ice makers | 4 |
| Listing Saturday hours | 11 |
| Distance to the three closest (mi) | 0.3, 0.5, 1.0 |
| Mention a major refrigerator brand | 1 |
| Listed as refrigerator repair | 3 |
First up for Jackson: Sears Appliance Repair (0.3 miles away, 4.5 stars from 187 reviews, lists Saturday hours); Watched Appliance Repair Masters (0.5 miles away, 5.0 stars from 4 reviews); Meals Appliance Repair (25.1 miles away, based in Lexington, 4.6 stars from 49 reviews); Zenith Appliance Repair Auditors (3.9 miles away, 5.0 stars from 2 reviews, lists Saturday hours).
Common Ice Machine Repairs in Jackson
When to Call About an Undercounter Ice Maker
- White scale on the visible water parts
- Machine runs constantly but the bin stays low
- No ice, or far less ice than it used to make
- Blinking light or error code
How an Ice Machine Service Call Usually Goes in Jackson
Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Jackson. Ice maker repair in Jackson.
Related guides: ice maker repair cost or repair or replace a freezer or ice maker?.
Water, Drains and Power
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
What Ice Machine Repairs Cost
Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Diagnostic fee (often deducted from the final bill): $50–$100 per visit Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Freezer and Ice Maker Notes for Jackson, TN
Most ice machine calls in Jackson come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
Tennessee's Board for Licensing Contractors does not list an appliance repair license among the licenses it issues (general contractor, home improvement, limited licensed electrician and limited licensed plumber). Source: TN Board for Licensing Contractors
In Tennessee, you can check a license with the Tennessee Department of Commerce and Insurance: Verify a License or report a problem to the Tennessee Division of Consumer Affairs (Office of the Attorney General).
Hiring a Repair Company in Jackson
- Can you give a written estimate before ordering parts?
- Can you check the drain and drain pump as well as the ice-making side?
- What guarantee do you give on parts and labor?
Ice Machine Repair FAQs: Jackson, TN
Why did my ice machine stop making ice?
How often should an ice machine be cleaned?
Are you affiliated with any ice machine brand?
Is a countertop ice maker worth repairing?
Other Refrigeration Repair in Jackson
More Ice Machine Repair Pages Nearby
Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Jackson technician a trip for parts.