Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. This page lists independent appliance repair companies serving Lowell and the Middlesex County area, with companies that mention ice machines or refrigeration work shown first.
Local Ice Machine Repair in Lowell, MA
40 repair companies serve Lowell from within 30 miles. 5 list an address in Lowell, and other nearby bases include Nashua (5), Lawrence (5), and Wilmington (3). Across 32 rated companies, the average public rating is 4.4 stars. Nearest on the list: A1 Appliance, around 0.4 miles out.
Companies are shown by relevance and distance from Lowell. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| With 4.5+ stars and at least 10 reviews | 26 |
|---|---|
| Open on Saturdays (per listing) | 41 |
| Appliance repair companies in range (30 mi) | 60 |
| Name refrigeration work in their listing | 13 |
| Refrigerator repair in their categories | 12 |
| Distance to the three closest (mi) | 0.4, 1.1, 1.2 |
At the top of the Lowell list: Appliance Doctor Corp (16.7 miles away, based in Waltham, 5.0 stars from 111 reviews, lists Saturday hours); Thermador Repair Group (1.1 miles away, 4.9 stars from 41 reviews, lists Saturday hours); Sears Appliance Repair (7.2 miles away, based in Nashua, 4.5 stars from 185 reviews, lists Saturday hours); ALL APPLIANCE INC (11.3 miles away, based in Bedford, 5.0 stars from 180 reviews, lists Saturday hours).
Why Ice Machines Slow Down or Stop
When to Call About an Undercounter Ice Maker
- Machine runs constantly but the bin stays low
- Loud noises during harvest or from the pump
- No ice, or far less ice than it used to make
- Water leaking under the machine or cabinet
What an Ice Machine Technician Checks
Is your ice maker inside a refrigerator rather than a separate machine? That is a different repair; see ice maker repair for Lowell. Ice maker repair in Lowell.
Related guides: ice maker not working or not making ice or ice maker repair cost.
Before Anyone Opens the Machine
Use copper or PEX tubing for the ice maker connection; polyethylene tubing and piercing-type or small saddle valves are not recommended because they restrict flow and clog more easily. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Ice Machine Repair Cost Ranges
Before replacing an ice machine in Lowell, compare the repair with a new unit. Published ranges from cost guides:
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Freezer and Ice Maker Notes for Lowell, MA
Most ice machine calls in Lowell come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
Massachusetts does not issue a separate appliance repair license; running fuel gas piping to appliances and installing their vent piping is gas fitting work that requires a license from the Board of State Examiners of Plumbers and Gas Fitters. Source: Plumbers and gas fitters consumer fact sheet (Mass.gov)
In Massachusetts, you can check a license with the Massachusetts Division of Occupational Licensure eLIPSE license verification portal or report a problem to the Massachusetts Attorney General's Office, Consumer Advocacy and Response Division.
Questions to Ask a Lowell Repair Technician
- Is your company licensed where my state requires it, and insured?
- Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
- Can you give a written estimate before ordering parts?
Ice Machine Repair FAQs: Lowell, MA
Are you affiliated with any ice machine brand?
Which areas near Lowell do these technicians cover?
Why is my undercounter ice maker not making ice?
How often should an ice machine be cleaned?
Other Refrigeration Repair in Lowell
Ice Machine Repair in Nearby Cities
Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Lowell technician a trip for parts.