Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. This page lists independent appliance repair companies serving Richmond and the Madison County area, with companies that mention ice machines or refrigeration work shown first.
Ice Machine Repair Companies Near Richmond
Our data shows 22 appliance repair companies inside a 30-mile radius of Richmond. 2 list an address in Richmond, and other nearby bases include Lexington (9), Danville (5), and Winchester (3). Distances run up to about 27 miles. Nearest on the list: Sears Home Services, around 0.7 miles out. Across 22 rated companies, the average public rating is 4.1 stars.
Companies are shown by relevance and distance from Richmond. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 13 |
|---|---|
| Listed as refrigerator repair | 9 |
| Distance to the three closest (mi) | 0.7, 4.3, 6.1 |
| With 4.5+ stars and at least 10 reviews | 8 |
| Appliance repair companies in range (30 mi) | 22 |
| Name refrigeration work in their listing | 10 |
First up for Richmond: Sears Home Services (0.7 miles away, 4.5 stars from 68 reviews, lists Saturday hours); EJ's Appliance Repair (19.0 miles away, based in Winchester, 4.8 stars from 617 reviews); Mr. Appliance of Lexington KY (23.5 miles away, based in Lexington, 4.9 stars from 2,215 reviews); Sears Appliance Repair (22.2 miles away, based in Lexington, 4.3 stars from 170 reviews, lists Saturday hours).
Common Ice Machine Repairs in Richmond
Signs Your Ice Machine Needs a Technician
- Machine runs constantly but the bin stays low
- Ice tastes or smells off
- Blinking light or error code
- Water leaking under the machine or cabinet
Inside an Ice Machine Repair Visit
Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Richmond is the better fit. Ice maker repair in Richmond.
Related guides: repair or replace a freezer or ice maker? or ice maker repair cost.
Before Anyone Opens the Machine
Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)
Standard refrigerators should not be installed where temperatures drop below about 60°F or exceed 110°F; cold thickens compressor oil and heat can break it down and damage the sealed system. Source: GE Appliances - Refrigerator Installation Location and Temperature
What Ice Machine Repairs Cost
Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Built-in ice maker repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Freezer and Ice Maker Notes for Richmond, KY
Most ice machine calls in Richmond come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.
Kentucky has no license category for appliance repair as such; the Department of Housing, Buildings and Construction licenses trades such as HVAC (whose scope covers installing and repairing heating, burner and cooling systems), plumbing and electrical. Source: KRS 198B.650 Definitions (Kentucky Legislative Research Commission)
In Kentucky, you can check a license with the Department of Housing, Buildings and Construction License Search and Verification or report a problem to the Kentucky Attorney General, Office of Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Richmond
- Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
- Can you check the drain and drain pump as well as the ice-making side?
- What guarantee do you give on parts and labor?
Ice Machine Repair FAQs: Richmond, KY
Do you cover Richmond and nearby towns?
Why is my undercounter ice maker not making ice?
Why does my ice machine make cloudy ice?
How often should an ice machine be cleaned?
Other Refrigeration Repair in Richmond
Ice Machine Repair Near Richmond
A note on whether the machine is making no ice, slow ice or cloudy ice, plus the model number, makes any ice machine repair in Richmond faster.