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Ice Machine Repair in Menlo Park, CA

Undercounter ice maker slow, leaking, full of scale or not dropping ice? Here are the companies that serve Menlo Park.

Ice machine down in Menlo Park?
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✓11 companies listed for Menlo Park✓Independent, not a manufacturer✓Public ratings & distances

Ice machines make clear ice by running water over a cold plate or grid, and that water leaves minerals behind, which is why cleaning and descaling come up on so many repair calls. We pull these listings from public business data, remove closed businesses, parts stores and unrelated trades, and put companies that mention ice machines and refrigeration at the top.

Who Repairs Ice Machines Near Menlo Park

40 repair companies serve Menlo Park from within 30 miles. 7 of them are based in Menlo Park itself, and other nearby bases include Redwood City (16), Palo Alto (14), and East Palo Alto (1). The farthest listed company is about 5 miles out. Across 22 rated companies, the average public rating is 4.8 stars. Nearest on the list: Astor JennAir Appliance Group, around 0.8 miles out.

Refrigerator & Freezer Repair
UsProRepairs
1607 Montgomery Ave, Redwood City, CA 94061
3.4 mi from Menlo Park
★★★★★ 4.8 (73 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
RepairPointPro
408 Eighth Ave, Menlo Park, CA 94025
1.9 mi from Menlo Park
★★★★★ 5.0 (49 reviews)
Saturday hours
Refrigerator & Freezer Repair
Refrigerator Appliance Repair
3790 El Camino Real, Palo Alto, CA 94306
4.1 mi from Menlo Park
★★★★★ 4.9 (44 reviews)
Mentions refrigeratorsSaturday hours
Refrigerator & Freezer Repair
Cannon Appliance
629 Redwood Ave, Redwood City, CA 94061
3.3 mi from Menlo Park
★★★★½ 4.4 (20 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
DripStop Dishwasher Pros
323 Heller St, Redwood City, CA 94063
3.3 mi from Menlo Park
★★★★★ 5.0 (15 reviews)
Saturday hours
Refrigerator & Freezer Repair
Appliance ProCare — Repair Service in Palo Alto
3000 El Camino Real, Palo Alto, CA 94306
3.6 mi from Menlo Park
★★★★½ 4.3 (42 reviews)
Mentions refrigeratorsSaturday hours
Appliance Repair
Menlo Park Appliance Repair Co
855 Santa Cruz Ave, Menlo Park, CA 94025
1.6 mi from Menlo Park
★★★★★ 5.0 (4 reviews)
Appliance Repair
SmartHome Appliances & HVAC
2100 Geng Rd, Regus Building Unit 210(Co-working Suite 233, Palo Alto, CA 94303
2.8 mi from Menlo Park
★★★★★ 4.9 (9 reviews)
Saturday hours
Appliance Repair
Menlo Park Appliance Repair
633 Menlo Ave, Menlo Park, CA 94025
1.4 mi from Menlo Park
★★★★★ 5.0 (5 reviews)
Saturday hours
Appliance Repair
Pro Appliance Palo Alto Solutions
102 University Ave, Palo Alto, CA 94301
1.8 mi from Menlo Park
★★★★★ 5.0 (1 review)
Appliance Repair
Astor JennAir Appliance Group
48 Henderson Pl, Menlo Park, CA 94025
0.8 mi from Menlo Park
★★★★★ 5.0 (1 review)

Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.

Repair market snapshot: Menlo Park, CA
Distance to the three closest (mi)0.8, 1.4, 1.4
Repair companies inside 30 miles60
Name refrigeration work in their listing8
Rated 4.5 stars or higher (10+ reviews)10
Refrigerator repair in their categories8
Listing Saturday hours39

At the top of the Menlo Park list: UsProRepairs (3.4 miles away, based in Redwood City, 4.8 stars from 73 reviews, lists Saturday hours); RepairPointPro (1.9 miles away, 5.0 stars from 49 reviews, lists Saturday hours); Refrigerator Appliance Repair (4.1 miles away, based in Palo Alto, 4.9 stars from 44 reviews, lists Saturday hours); Cannon Appliance (3.3 miles away, based in Redwood City, 4.4 stars from 20 reviews, lists Saturday hours).

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Why Ice Machines Slow Down or Stop

Scale and cleaningMinerals in the water coat the freezing plate or grid and the water system, which slows ice production and can stop harvest. Many slow-machine calls start with a cleaning cycle.
Controls and sensorsBin sensors, thermistors and the control board decide when to make ice and when the bin is full. A sensor fault can make a machine stop with an empty bin.
Harvest cycleThe machine has to release the ice from the plate or grid on cue. A harvest fault leaves ice stuck or a sheet of ice that never drops.

Ice Machine Problems Worth a Call

  • White scale on the visible water parts
  • Loud noises during harvest or from the pump
  • Cloudy, soft or thin ice
  • Blinking light or error code

What an Ice Machine Technician Checks

ControlsCodes and blinking lights are read and the control is tested once the water, drain and airflow have been ruled out.
Drain and pumpThe drain line is checked for clogs and slope, and on pump models the pump is tested. Drain problems cause most undercounter leaks.
Scale and cleaningThe freezing plate or grid and the water system are inspected for scale. A cleaning or descaling cycle is run with the cleaner the manufacturer specifies.

Refrigerator ice makers fail for different reasons than standalone machines. If yours is in the refrigerator door or freezer, the ice maker repair page for Menlo Park is the better fit. Ice maker repair in Menlo Park.

Related guides: repair or replace a freezer or ice maker? or ice maker repair cost.

Before Anyone Opens the Machine

Household water pressure for the ice maker should fall between 20 and 120 psi. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

Plug the refrigerator or freezer into a grounded three-prong outlet; do not remove the ground prong or use an adapter or extension cord. Source: Whirlpool - Modular Ice Maker Kit Installation Instructions (W11548724)

What Ice Machine Repairs Cost

Ice machine repairs range from a cleaning and descaling visit to a pump, a valve or a control. Published ranges:

Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?

Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.

Around Menlo Park

Most ice machine calls in Menlo Park come down to water supply, scale, drains and pumps, dirty condensers and harvest controls.

California requires businesses that repair major home appliances such as refrigerators, ranges, dishwashers, washers and dryers for pay to register with the Bureau of Household Goods and Services as Major Home Appliance Service Dealers, including out-of-state providers serving California customers. Source: Application for Registration (Electronic and Appliance Repair Dealers) - Bureau of Household Goods and Services

In California, you can check a license with the CSLB Check a License or report a problem to the California Attorney General, Public Inquiry Unit (consumer complaint against a business).

Questions to Ask a Menlo Park Repair Technician

  • Do you work on my ice machine brand and type (undercounter, built-in, freestanding or countertop)?
  • Will you clean and descale the machine as part of the visit, and what cleaner do you use?
  • What is the service call or diagnostic fee, and is it applied to the repair?

Ice Machine Repair FAQs: Menlo Park, CA

Why does my ice machine make cloudy ice?
Clear-ice machines depend on clean water flowing evenly over the freezing surface. Scale, a dirty water system or low water flow can make ice cloudy or soft, so cleaning is usually the first step.
How often should an ice machine be cleaned?
Manufacturers publish a cleaning interval in the use and care guide, and hard water shortens it. Scale slows ice production and can stop a machine entirely, so a cleaning cycle is often the first step on a slow machine.
How much does ice machine repair cost in Menlo Park?
Most companies charge a service call or diagnostic fee that is often applied to the repair if you go ahead. Cleaning and descaling, a water valve, a drain pump or a control are common jobs. Our ice maker repair cost guide lists published ranges.

Other Refrigeration Repair in Menlo Park

Ice Machine Repair Near Menlo Park

Write down the brand, model and serial number from the label behind the front grille or inside the door, and note any blinking light or code. It saves a Menlo Park technician a trip for parts.

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