Freezers fail in fairly predictable ways, and many repairs are a single part that a technician can replace in one visit. This page lists independent appliance repair companies serving Madison and the Dane County area, with companies that mention freezer or refrigeration work shown first.
Freezer Technicians Serving Madison, WI
32 repair companies serve Madison from within 30 miles. 16 list an address in Madison, and the rest are spread across Middleton (4), Sun Prairie (3), and Monona (2). Distances run up to about 27 miles. 7 list freezer or refrigeration work specifically. Quarry Appliance Repair Professionals is the nearest, roughly 1.3 miles from Madison. Across 32 rated companies, the average public rating is 4.5 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 10 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Companies within 30 miles | 32 |
| Listing Saturday hours | 7 |
| Distance to the three closest (mi) | 1.3, 3.5, 3.6 |
| Name refrigeration work in their listing | 7 |
First up for Madison: Champion Appliance Care (4.7 miles away, 4.8 stars from 190 reviews); Mr. Appliance of Madison, WI (6.7 miles away, based in Middleton, 4.8 stars from 636 reviews); Ghost Appliance Repair (6.3 miles away, 4.8 stars from 60 reviews); Just In Time Refrigeration, LLC (4.6 miles away, based in Monona, 4.5 stars from 24 reviews, lists Saturday hours).
Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Chest freezer exterior feels hot to the touch for a long time
- Water pooling under or inside the freezer
- Freezer is too cold and freezing everything solid
Food Safety When a Freezer Warms Up
Keep the door closed. Every opening lets cold air out. Put an appliance thermometer inside so you know the real temperature, and move food to another freezer or a cooler with ice if the repair will take longer than the freezer can hold.
An appliance thermometer is the most reliable way to know the temperature; keep one at the front of both the refrigerator and the freezer and check them at least weekly. Source: FDA - Are You Storing Food Safely?
Keep the refrigerator at 40°F (4°C) or colder and the freezer at 0°F (-18°C). Source: FDA - Are You Storing Food Safely?
What Usually Goes Wrong
What a Freezer Technician Checks
Troubleshooting first? Start with repair or replace a freezer or ice maker? or samsung freezer not working or not freezing.
Freezer Safety Notes
Before discarding an old wine cooler or beverage center, take the doors off and leave the shelves in place so children cannot easily climb inside. Source: Frigidaire - Wine Cooler Use & Care Guide (A15310502)
Chest freezers are usually more efficient than uprights because their top-opening lid lets less cold air escape. Source: ENERGY STAR - Freezers
What Freezer Repair Costs in Madison
Most freezer repairs come down to one part and an hour or two of labor, which is why many are worth pricing before you shop for a new freezer. Published ranges:
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the freezer repair cost guide and when to repair or replace.
Freezer and Ice Maker Notes for Madison, WI
Most freezer calls in Madison come down to the same handful of parts: the defrost system, a fan, the temperature control, the door gasket and dirty condenser coils.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Hiring a Repair Company in Madison
- What guarantee do you give on parts and labor?
- What should I do with the food while I wait for the repair?
- How often do you repair your brand freezers, and how quickly can you get parts?
Freezer Repair FAQs: Madison, WI
What temperature should my freezer be set to?
Is the helpline a manufacturer?
What should I do with the food while I wait?
Ice Maker and Freezer Repair by Brand in Madison
Freezer Repair in Nearby Cities
Write down the model and serial number from the label (inside the door frame, on a side wall or at the back of a chest freezer) and note any code on the display. It saves a Madison technician a trip for parts.