If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near Two Rivers
40 repair companies serve Two Rivers from within 60 miles. The rest are spread across Green Bay (11), Appleton (7), and Oshkosh (4). The farthest listed company is about 56 miles out. None of the repair companies near Two Rivers name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Nearest on the list: Action Appliance, around 24.7 miles out. The 37 rated companies in range average 4.3 stars. Two Rivers is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Two Rivers. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 9 |
|---|---|
| Repair companies inside 60 miles | 43 |
| Listed as refrigerator repair | 9 |
| Open on Saturdays (per listing) | 17 |
| With 4.5+ stars and at least 10 reviews | 12 |
| Three nearest companies, miles away | 24.7, 26.7, 27.6 |
At the top of the Two Rivers list: Mr. Appliance of Green Bay (31.5 miles away, based in De Pere, 4.8 stars from 428 reviews, lists Saturday hours); Mr. Appliance of Appleton (33.7 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours); Mr. Appliance of Fond Du Lac (51.3 miles away, based in Fond du Lac, 4.8 stars from 37 reviews, lists Saturday hours); Mr. Appliance of Oshkosh (50.7 miles away, based in Oshkosh, 4.9 stars from 157 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. Freezer styles include convertible upright freezer, side-by-side refrigerator, French door refrigerator (bottom freezer), and top-freezer refrigerator.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
What Gets Fixed on a Two Rivers Ice Maker Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Two Rivers and freezer repair in Two Rivers.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Around Two Rivers
Most ice maker calls in Two Rivers come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Hiring a Repair Company in Two Rivers
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Two Rivers, WI
Do you work for Samsung?
Which Two Rivers technicians work on Samsung?
Why is my Samsung refrigerator showing a code?
More Freezer and Ice Maker Repair in Two Rivers, WI
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Two Rivers technician bring the right parts.