If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Sussex, with those that mention Samsung first, then the nearest appliance repair companies.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Sussex WI
40 repair companies serve Sussex from within 30 miles. The rest are spread across Milwaukee (11), Wauwatosa (5), and Brookfield (3). The farthest listed company is about 17 miles out. Nearest on the list: Hobart Service, around 4.5 miles out. No company within 30 miles of Sussex names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Rated companies nearby average 3.8 stars across 36 businesses.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 4.5, 5.2, 5.9 |
|---|---|
| Refrigerator repair in their categories | 12 |
| Rated 4.5 stars or higher (10+ reviews) | 12 |
| Open on Saturdays (per listing) | 26 |
| Name refrigeration work in their listing | 13 |
| Companies within 30 miles | 60 |
At the top of the Sussex list: Red Apple Appliance Repair East New York (85.6 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Lake Country Appliance Repair (5.9 miles away, based in Pewaukee, 4.6 stars from 155 reviews); Sixth Sense Service, LLC (10.2 miles away, based in Wauwatosa, 4.7 stars from 50 reviews); Milwaukee Appliance (7.5 miles away, based in Germantown, 4.1 stars from 157 reviews, lists Saturday hours).
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice tastes or smells off
- Water leaking from the ice maker or dispenser
- No ice at all, or only a few cubes a day
How an Ice Maker Service Call Usually Goes in Sussex
More local options for any brand: ice maker repair in Sussex and freezer repair in Sussex.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Whether the ice maker is in the door, in the freezer or both
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Local Notes for Sussex
Most ice maker calls in Sussex come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
Hiring a Repair Company in Sussex
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Sussex, WI
Which Sussex technicians work on Samsung?
Why are my ice cubes small or hollow?
What should I do about a Samsung error code?
Other Refrigeration Repair in Sussex
Samsung Ice Maker & Freezer Repair Near Sussex
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Sussex technician whether to look at water supply, cold air or the Samsung ice maker itself.