Most Samsung ice maker and freezer repairs in Sturgeon Bay involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Sturgeon Bay, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Sturgeon Bay WI
Our data shows 21 appliance repair companies inside a 60-mile radius of Sturgeon Bay. The rest are spread across Green Bay (11), De Pere (3), and Menominee (1). Distances run up to about 55 miles. Sears Appliance Repair is the nearest, roughly 23.1 miles from Sturgeon Bay. None of the repair companies near Sturgeon Bay name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 20 rated companies in range average 4.6 stars. Because the nearest shops are farther out, ask each company whether Sturgeon Bay is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Companies within 60 miles | 21 |
|---|---|
| Name refrigeration work in their listing | 4 |
| Rated 4.5 stars or higher (10+ reviews) | 5 |
| Distance to the three closest (mi) | 23.1, 23.1, 32.5 |
| Open on Saturdays (per listing) | 9 |
| Refrigerator repair in their categories | 4 |
Closest matches for Sturgeon Bay: Mr. Appliance of Green Bay (43.4 miles away, based in De Pere, 4.8 stars from 428 reviews, lists Saturday hours); Sears Appliance Repair (23.1 miles away, based in Menominee, 4.4 stars from 14 reviews, lists Saturday hours); Mr. Appliance of Appleton (54.7 miles away, based in Kaukauna, 4.9 stars from 56 reviews, lists Saturday hours); Sears Appliance Repair (40.2 miles away, based in Green Bay, 3.9 stars from 38 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- Food is soft or ice cream will not stay firm
- Compressor hums but will not start
What Gets Fixed on a Sturgeon Bay Freezer Call
More local options for any brand: ice maker repair in Sturgeon Bay and freezer repair in Sturgeon Bay.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Local Notes for Sturgeon Bay
Most ice maker calls in Sturgeon Bay come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Sturgeon Bay
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Sturgeon Bay, WI
What should I do about a Samsung error code?
Do you work for Samsung?
Can the same technician fix my Samsung chest or upright freezer?
More Freezer and Ice Maker Repair in Sturgeon Bay, WI
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.