A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Mount Horeb, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Mount Horeb
Within 30 miles of Mount Horeb there are 31 appliance repair companies in our data. The rest are spread across Madison (16), Middleton (4), and Sun Prairie (3). The farthest listed company is about 28 miles out. No company within 90 miles of Mount Horeb mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Direct Home Appliance Repair is the nearest, roughly 9.6 miles from Mount Horeb. Across 31 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Mount Horeb. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 7 |
|---|---|
| Refrigerator repair in their categories | 7 |
| Name refrigeration work in their listing | 7 |
| Three nearest companies, miles away | 9.6, 11.4, 11.8 |
| With 4.5+ stars and at least 10 reviews | 10 |
| Repair companies inside 30 miles | 31 |
At the top of the Mount Horeb list: Mr. Appliance of Madison, WI (11.8 miles away, based in Middleton, 4.8 stars from 636 reviews); Champion Appliance Care (13.3 miles away, based in Madison, 4.8 stars from 190 reviews); Ghost Appliance Repair (12.1 miles away, based in Madison, 4.8 stars from 60 reviews); Appliance Service Unlimited Of Middleton, Inc (11.4 miles away, based in Middleton, 4.9 stars from 1,373 reviews).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
- Ice maker or ice compartment frozen over
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Mount Horeb and freezer repair in Mount Horeb.
Owner Care for Samsung Ice Makers
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often waived if the repair is approved): $60–$100 per visit Source: Thumbtack - Refrigerator repair cost
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Mount Horeb, WI
Most ice maker calls in Mount Horeb come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Wisconsin has no separate appliance repair license; plumbing licensing covers appliances connected to water supply systems, including water heaters, but exempts minor repairs to appliances and repair or replacement of gas or electrical control valves and devices. Source: DSPS: Plumbing License Laws in Wisconsin
In Wisconsin, you can check a license with the Wisconsin DSPS LicensE credential lookup or report a problem to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP), Bureau of Consumer Protection.
How to Choose a Freezer and Ice Maker Technician Near Mount Horeb
- Can you give a written estimate before ordering parts?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Mount Horeb, WI
Do you repair Samsung standalone freezers too?
Why is my ice maker making tiny cubes?
Is this Samsung customer service?
Why is my Samsung refrigerator showing a code?
Other Refrigeration Repair in Mount Horeb
Samsung Ice Maker & Freezer Repair Near Mount Horeb
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Mount Horeb technician whether to look at water supply, cold air or the Samsung ice maker itself.