A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving The Village, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, The Village OK
Within 30 miles of The Village there are 29 appliance repair companies in our data. The rest are spread across Oklahoma City (12), Norman (4), and Edmond (3). The farthest listed company is about 26 miles out. No company within 90 miles of The Village mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Mr. Appliance of Oklahoma City, around 2.6 miles out. Across 26 rated companies, the average public rating is 4.3 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Distance to the three closest (mi) | 2.6, 3.1, 3.1 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 13 |
| Mention refrigerators, freezers or ice makers | 11 |
| Open on Saturdays (per listing) | 16 |
| Repair companies inside 30 miles | 29 |
| Refrigerator repair in their categories | 11 |
At the top of The Village list: All Pro Appliance Repair Service Oklahoma City (3.3 miles away, based in Oklahoma City, 4.9 stars from 617 reviews); Mr. Appliance of Oklahoma City (2.6 miles away, based in Oklahoma City, 4.7 stars from 1,102 reviews, lists Saturday hours); All Pro Appliance Repair Service (4.7 miles away, based in Edmond, 4.9 stars from 1,254 reviews); Adam's Appliance Repair, Inc (8.7 miles away, based in Oklahoma City, 4.9 stars from 1,147 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. Freezer styles include top-freezer refrigerator, convertible upright freezer, French door refrigerator (bottom freezer), and side-by-side refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
- Chest freezer exterior feels hot to the touch for a long time
What Gets Fixed on The Village Freezer Call
Compare with technicians who work on every brand: ice maker repair in The Village and freezer repair in The Village.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Freezer and Ice Maker Notes for The Village, OK
Most ice maker calls in The Village come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oklahoma has no general appliance repair license; mechanical licensing through the Construction Industries Board excludes minor repairs the manufacturer allows an owner or agent to make, but that exclusion does not reach gas piping, gas controls, appliance venting or opening a sealed refrigeration system. Source: OAC 158:50 Mechanical Industry Rules (Oklahoma Construction Industries Board)
In Oklahoma, you can check a license with the Oklahoma Construction Industries Board Licensee Search or report a problem to the Oklahoma Attorney General, Consumer Protection Unit.
Hiring a Repair Company in The Village
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: The Village, OK
Is my Samsung ice maker worth repairing?
Can the same technician fix my Samsung chest or upright freezer?
What should I do about a Samsung error code?
Is this Samsung customer service?
Other Refrigeration Repair in The Village
Samsung Ice Maker & Freezer Repair Near The Village
Write down any code or light your Samsung display shows and when it appears. It helps The Village technician bring the right parts.