If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Poteau
Our data shows 20 appliance repair companies inside a 60-mile radius of Poteau. 1 of them are based in Poteau itself, and the rest are spread across Fort Smith (6), Van Buren (4), and Mena (3). Distances run up to about 56 miles. The closest is The Appliance Doctor, about 1.7 miles away. No company within 90 miles of Poteau mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Rated companies nearby average 4.5 stars across 19 businesses. Because the nearest shops are farther out, ask each company whether Poteau is inside its regular service area.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Name refrigeration work in their listing | 4 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 7 |
| Three nearest companies, miles away | 1.7, 22.5, 24.6 |
| Companies within 60 miles | 20 |
| Refrigerator repair in their categories | 3 |
| Open on Saturdays (per listing) | 11 |
The leading options for Poteau are The Appliance Doctor (1.7 miles away, 4.9 stars from 362 reviews); Affordable Appliances Fort Smith (28.8 miles away, based in Fort Smith, 4.6 stars from 198 reviews, lists Saturday hours); Fix-it Guys, LLC Appliance Repair (24.6 miles away, based in Fort Smith, 4.8 stars from 58 reviews); Sears Appliance Repair (55.9 miles away, based in Eufaula, 4.6 stars from 45 reviews, lists Saturday hours).
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
When to Call for Samsung Ice Maker Repair
- Ice tastes or smells off
- Small, hollow or misshapen cubes
- Water dispenser works but the ice maker does not
Inside a Freezer Repair Visit
More local options for any brand: ice maker repair in Poteau and freezer repair in Poteau.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
What Poteau Owners Should Know
Most ice maker calls in Poteau come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oklahoma has no general appliance repair license; mechanical licensing through the Construction Industries Board excludes minor repairs the manufacturer allows an owner or agent to make, but that exclusion does not reach gas piping, gas controls, appliance venting or opening a sealed refrigeration system. Source: OAC 158:50 Mechanical Industry Rules (Oklahoma Construction Industries Board)
In Oklahoma, you can check a license with the Oklahoma Construction Industries Board Licensee Search or report a problem to the Oklahoma Attorney General, Consumer Protection Unit.
Before You Book in Poteau
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Poteau, OK
Can the same technician fix my Samsung chest or upright freezer?
Is this Samsung customer service?
What should I do about a Samsung error code?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Poteau
Samsung Ice Maker & Freezer Repair in Nearby Cities
Write down any code or light your Samsung display shows and when it appears. It helps a Poteau technician bring the right parts.