If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. Below are independent repair companies serving Bartlesville, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Bartlesville OK
Within 60 miles of Bartlesville there are 40 appliance repair companies in our data. 4 of them are based in Bartlesville itself, and the rest are spread across Tulsa (18), Owasso (4), and Broken Arrow (3). The farthest listed company is about 55 miles out. No company within 90 miles of Bartlesville mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Nearest on the list: Sears Appliance Repair, around 1.0 miles out. The 37 rated companies in range average 4.4 stars. Bartlesville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Name refrigeration work in their listing | 17 |
|---|---|
| Repair companies inside 60 miles | 42 |
| Open on Saturdays (per listing) | 21 |
| Rated 4.5 stars or higher (10+ reviews) | 17 |
| Three nearest companies, miles away | 1.0, 1.8, 2.0 |
| Refrigerator repair in their categories | 16 |
The leading options for Bartlesville are Sears Appliance Repair (1.0 miles away, 4.8 stars from 58 reviews, lists Saturday hours); Sears Appliance Repair (1.8 miles away, 4.8 stars from 96 reviews, lists Saturday hours); CJ Appliance Repair Tulsa (47.7 miles away, based in Tulsa, 4.9 stars from 666 reviews); AB Service Company (32.5 miles away, based in Owasso, 4.9 stars from 55 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Food is soft or ice cream will not stay firm
- Water pooling under or inside the freezer
- Clicking, buzzing or a loud fan
How an Ice Maker Service Call Usually Goes in Bartlesville
More local options for any brand: ice maker repair in Bartlesville and freezer repair in Bartlesville.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost timer: $100–$225 Source: HomeGuide - How much does freezer repair cost?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- When the water filter was last changed
What Bartlesville Owners Should Know
Most ice maker calls in Bartlesville come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Oklahoma has no general appliance repair license; mechanical licensing through the Construction Industries Board excludes minor repairs the manufacturer allows an owner or agent to make, but that exclusion does not reach gas piping, gas controls, appliance venting or opening a sealed refrigeration system. Source: OAC 158:50 Mechanical Industry Rules (Oklahoma Construction Industries Board)
In Oklahoma, you can check a license with the Oklahoma Construction Industries Board Licensee Search or report a problem to the Oklahoma Attorney General, Consumer Protection Unit.
Questions to Ask a Bartlesville Repair Technician
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Bartlesville, OK
What causes heavy frost buildup?
Do you work for Samsung?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Bartlesville
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.