Samsung owners in Xenia usually want two things from a repair company: experience with the brand and quick access to parts. The Xenia list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Xenia OH
We found 31 appliance repair companies within 30 miles of Xenia. 2 of them are based in Xenia itself, and the rest are spread across Dayton (16), Beavercreek (3), and Miamisburg (2). Distances run up to about 30 miles. The closest is Mike Logan's Sales & Service, about 0.5 miles away. No company within 90 miles of Xenia mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 27 rated companies in range average 3.9 stars.
Companies are shown by relevance and distance from Xenia. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 0.5, 0.6, 7.5 |
|---|---|
| Open on Saturdays (per listing) | 19 |
| Appliance repair companies in range (30 mi) | 31 |
| Name refrigeration work in their listing | 9 |
| Refrigerator repair in their categories | 8 |
| Rated 4.5 stars or higher (10+ reviews) | 6 |
The leading options for Xenia are Sears Appliance Repair (8.5 miles away, based in Beavercreek, 4.0 stars from 317 reviews, lists Saturday hours); Sears Appliance Repair (8.6 miles away, based in Beavercreek, 3.9 stars from 203 reviews, lists Saturday hours); Sears Appliance Repair (24.4 miles away, based in Franklin, 4.4 stars from 127 reviews, lists Saturday hours); Sears Appliance Repair (29.5 miles away, based in Washington Court House, 4.6 stars from 33 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Signs Your Samsung Ice Maker Needs a Technician
- Ice clumping in the bucket
- Water leaking from the ice maker or dispenser
- Ice will not dispense even though the bucket is full
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Xenia and freezer repair in Xenia.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Appliance repair labor: $50–$125 per hour Source: HomeGuide - How much does freezer repair cost?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- Whether the water dispenser still works
Freezer and Ice Maker Notes for Xenia, OH
Most ice maker calls in Xenia come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Xenia
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Xenia, OH
Which Xenia technicians work on Samsung?
What causes heavy frost buildup?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in Xenia
Samsung Ice Maker & Freezer Repair Near Xenia
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Xenia technician whether to look at water supply, cold air or the Samsung ice maker itself.