Samsung owners in Portsmouth usually want two things from a repair company: experience with the brand and quick access to parts. The Portsmouth list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Samsung Ice Maker & Freezer Repair Near Portsmouth
Within 60 miles of Portsmouth there are 27 appliance repair companies in our data. 1 of them are based in Portsmouth itself, and the rest are spread across Maysville (3), Jackson (2), and Huntington (2). Of those, 1 mentions Samsung by name. Nearest on the list: Literal Appliance Repair, around 3.0 miles out. The 27 rated companies in range average 4.3 stars. Portsmouth is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Portsmouth. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Appliance repair companies in range (60 mi) | 27 |
|---|---|
| Three nearest companies, miles away | 3.0, 5.1, 7.2 |
| Mention Samsung | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 9 |
| Name refrigeration work in their listing | 9 |
| Refrigerator repair in their categories | 7 |
| Listing Saturday hours | 17 |
The leading options for Portsmouth are Literal Appliance Repair (3.0 miles away, 4.8 stars from 29 reviews); Sears Appliance Repair (48.5 miles away, based in Morehead, 4.6 stars from 83 reviews, lists Saturday hours); Sears Appliance Repair (26.2 miles away, based in Jackson, 4.6 stars from 39 reviews, lists Saturday hours); Sears Appliance Repair (28.0 miles away, based in Grayson, 4.2 stars from 31 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites). On the freezer side, Samsung sells convertible upright freezer, top-freezer refrigerator, 4-Door Flex refrigerator, and French door refrigerator (bottom freezer).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Chest freezer exterior feels hot to the touch for a long time
- Freezer is too cold and freezing everything solid
What Gets Fixed on a Portsmouth Freezer Call
More local options for any brand: ice maker repair in Portsmouth and freezer repair in Portsmouth.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Door gasket replacement: $150–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $45–$150 per visit Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
- Any light, code or message on the display
Freezer and Ice Maker Notes for Portsmouth, OH
Most ice maker calls in Portsmouth come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Portsmouth
- What guarantee do you give on parts and labor?
- Can you get the ice maker assembly or valve for my model quickly?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Portsmouth, OH
Why is my Samsung refrigerator showing a code?
Why are my ice cubes small or hollow?
Is my Samsung ice maker worth repairing?
Other Refrigeration Repair in Portsmouth
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Portsmouth technician whether to look at water supply, cold air or the Samsung ice maker itself.