Samsung owners in Middleburg Heights usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Middleburg Heights
Our data shows 40 appliance repair companies inside a 30-mile radius of Middleburg Heights. 2 of them are based in Middleburg Heights itself, and other nearby bases include Cleveland (18), Parma (3), and Brunswick (3). The farthest listed company is about 13 miles out. HTB APPLIANCE SERVICE is the nearest, roughly 0.5 miles from Middleburg Heights. None of the repair companies near Middleburg Heights name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Across 38 rated companies, the average public rating is 4.5 stars.
Companies are shown by relevance and distance from Middleburg Heights. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 40 |
|---|---|
| Appliance repair companies in range (30 mi) | 60 |
| With 4.5+ stars and at least 10 reviews | 25 |
| Distance to the three closest (mi) | 0.5, 1.5, 2.0 |
| Refrigerator repair in their categories | 9 |
| Name refrigeration work in their listing | 9 |
At the top of the Middleburg Heights list: HADI Appliances (6.7 miles away, based in Rocky River, 5.0 stars from 300 reviews, lists Saturday hours); Sears Appliance Repair (9.0 miles away, based in Brunswick, 4.7 stars from 149 reviews, lists Saturday hours); Sears Appliance Repair (7.0 miles away, based in Seven Hills, 4.6 stars from 271 reviews, lists Saturday hours); Margus Appliance Repair (6.8 miles away, based in Parma, 4.9 stars from 202 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Heavy frost on the back wall or around the door
- Compressor hums but will not start
What Gets Fixed on a Middleburg Heights Ice Maker Call
Compare with technicians who work on every brand: ice maker repair in Middleburg Heights and freezer repair in Middleburg Heights.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Around Middleburg Heights
Most ice maker calls in Middleburg Heights come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Hiring a Repair Company in Middleburg Heights
- How often do you repair Samsung ice makers, including door-mounted ones?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Middleburg Heights, OH
Is there a reset button on my ice maker?
How do I find a technician who knows Samsung ice makers?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Middleburg Heights, OH
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Middleburg Heights technician whether to look at water supply, cold air or the Samsung ice maker itself.