If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Cortland list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Cortland
Within 30 miles of Cortland there are 17 appliance repair companies in our data. Other nearby bases include Youngstown (6), Warren (1), and Niles (1). The farthest listed company is about 30 miles out. The closest is Sears Appliance Repair, about 8.3 miles away. None of the repair companies near Cortland name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Rated companies nearby average 4.2 stars across 14 businesses.
Companies are shown by relevance and distance from Cortland. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Mention refrigerators, freezers or ice makers | 6 |
|---|---|
| Distance to the three closest (mi) | 8.3, 8.5, 12.8 |
| Companies within 30 miles | 17 |
| Rated 4.5 stars or higher (10+ reviews) | 10 |
| Open on Saturdays (per listing) | 7 |
| Refrigerator repair in their categories | 6 |
At the top of the Cortland list: Sears Appliance Repair (8.5 miles away, based in Niles, 4.7 stars from 85 reviews, lists Saturday hours); Sears Appliance Repair (8.3 miles away, based in Warren, 4.6 stars from 145 reviews, lists Saturday hours); Sears Appliance Repair (14.7 miles away, based in Hermitage, 4.7 stars from 65 reviews, lists Saturday hours); Mr. Appliance of Youngstown (21.3 miles away, based in Youngstown, 4.6 stars from 235 reviews).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way. On the freezer side, Samsung sells bottom-freezer refrigerator, top-freezer refrigerator, convertible upright freezer, and French door refrigerator (bottom freezer).
Samsung Ice and Freezer Features
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Clicking, buzzing or a loud fan
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
Inside an Ice Maker Repair Visit
More local options for any brand: ice maker repair in Cortland and freezer repair in Cortland.
Keeping a Samsung Ice Maker and Freezer Running
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the water dispenser still works
- The freezer temperature if you have a thermometer
- When the water filter was last changed
Around Cortland
Most ice maker calls in Cortland come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
How to Choose a Freezer and Ice Maker Technician Near Cortland
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you get the ice maker assembly or valve for my model quickly?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Cortland, OH
Is this Samsung customer service?
Can the same technician fix my Samsung chest or upright freezer?
Which Cortland technicians work on Samsung?
Why are my ice cubes small or hollow?
More Freezer and Ice Maker Repair in Cortland, OH
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.