A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Who Works on Samsung Ice Makers Near Austintown
Our data shows 19 appliance repair companies inside a 30-mile radius of Austintown. Other nearby bases include Youngstown (6), New Castle (2), and Ravenna (2). Northwood Home Services, LLC is the nearest, roughly 2.2 miles from Austintown. No company within 90 miles of Austintown mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. Across 16 rated companies, the average public rating is 4.3 stars.
Companies are shown by relevance and distance from Austintown. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 13 |
|---|---|
| Refrigerator repair in their categories | 8 |
| Companies within 30 miles | 19 |
| Listing Saturday hours | 9 |
| Distance to the three closest (mi) | 2.2, 3.6, 4.8 |
| Mention refrigerators, freezers or ice makers | 8 |
First up for Austintown: Sears Appliance Repair (8.4 miles away, based in Niles, 4.7 stars from 85 reviews, lists Saturday hours); Sears Appliance Repair (8.4 miles away, based in Warren, 4.6 stars from 145 reviews, lists Saturday hours); Myers Appliance, Service and Sales Inc. (28.5 miles away, based in Ravenna, 4.8 stars from 973 reviews, lists Saturday hours); Mr. Appliance of Youngstown (5.4 miles away, based in Youngstown, 4.6 stars from 235 reviews).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Chest freezer exterior feels hot to the touch for a long time
- Food is soft or ice cream will not stay firm
- Heavy frost on the back wall or around the door
How a Freezer Service Call Usually Goes in Austintown
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Austintown and freezer repair in Austintown.
Care Samsung Recommends
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Before the Technician Arrives
- When the water filter was last changed
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
Around Austintown
Most ice maker calls in Austintown come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Ohio has no state license for appliance repair; the Ohio Construction Industry Licensing Board licenses commercial contractors in plumbing, hydronics, refrigeration, HVAC and electrical, and residential contractor work is generally overseen locally. Source: Ohio Department of Commerce: OCILB Contractor Complaint Form
In Ohio, you can check a license with the Ohio Department of Commerce OCILB Company Licensee Lookup or report a problem to the Ohio Attorney General, Consumer Protection Section.
Before You Book in Austintown
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Austintown, OH
Why is my ice maker making tiny cubes?
Do you work for Samsung?
Is my Samsung ice maker worth repairing?
Why is there so much frost in my freezer?
Other Refrigeration Repair in Austintown
Samsung Ice Maker & Freezer Repair Near Austintown
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.