If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near North Caldwell
Within 30 miles of North Caldwell there are 40 appliance repair companies in our data. Other nearby bases include Clifton (13), Wayne (3), and Fairfield (3). No company within 30 miles of North Caldwell names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Dan Marc Appliance is the nearest, roughly 1.3 miles from North Caldwell. The 32 rated companies in range average 4.6 stars.
Companies are shown by relevance and distance from North Caldwell. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listing Saturday hours | 47 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 14 |
| Distance to the three closest (mi) | 1.3, 1.5, 1.8 |
| Refrigerator repair in their categories | 10 |
| Repair companies inside 30 miles | 60 |
| Mention refrigerators, freezers or ice makers | 10 |
Closest matches for North Caldwell: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (72.4 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Dan Marc Appliance (1.3 miles away, based in West Caldwell, 4.5 stars from 6,455 reviews, lists Saturday hours); Handler Appliance Inc (4.5 miles away, based in Wayne, 4.9 stars from 1,469 reviews, lists Saturday hours); Clickfix appliance repair (5.4 miles away, based in Clifton, 5.0 stars from 38 reviews, lists Saturday hours).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
What Samsung Says to Check First
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water dispenser works but the ice maker does not
- Small, hollow or misshapen cubes
- Ice will not dispense even though the bucket is full
What Gets Fixed on a North Caldwell Freezer Call
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in North Caldwell and freezer repair in North Caldwell.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- Whether the water dispenser still works
What North Caldwell Owners Should Know
Most ice maker calls in North Caldwell come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Before You Book in North Caldwell
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: North Caldwell, NJ
Is my Samsung ice maker worth repairing?
Can the same technician fix my Samsung chest or upright freezer?
Why is there so much frost in my freezer?
Why is my ice maker making tiny cubes?
Other Refrigeration Repair in North Caldwell
More Samsung Ice Maker & Freezer Repair Pages Nearby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.