If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Morristown
We found 40 appliance repair companies within 30 miles of Morristown. The rest are spread across Rockaway (3), Dover (3), and Fairfield (3). Distances run up to about 13 miles. No company within 30 miles of Morristown names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Tommy's Same Day Appliance Service, about 0.2 miles away. The 38 rated companies in range average 4.5 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Three nearest companies, miles away | 0.2, 4.4, 6.4 |
|---|---|
| Companies within 30 miles | 60 |
| With 4.5+ stars and at least 10 reviews | 14 |
| Open on Saturdays (per listing) | 47 |
| Mention ice makers | 1 |
| Listed as refrigerator repair | 22 |
| Name refrigeration work in their listing | 22 |
At the top of the Morristown list: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (69.5 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Dan Marc Appliance (11.0 miles away, based in West Caldwell, 4.5 stars from 6,455 reviews, lists Saturday hours); Sears Appliance Repair (8.1 miles away, based in Rockaway, 4.7 stars from 334 reviews, lists Saturday hours); Elm Appliance (12.2 miles away, based in Westfield, 4.8 stars from 39 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, fridge-compartment (in-door) ice maker, and Dual Auto Ice Maker (cubed + Ice Bites), and each one fails in its own way. Freezer styles include side-by-side refrigerator, French door refrigerator (bottom freezer), top-freezer refrigerator, and bottom-freezer refrigerator.
Know Your Samsung Ice Maker
How Samsung Ice Makers and Freezers Work
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Samsung Freezer Problems Worth a Service Call
- Freezer runs constantly but stays warm
- Compressor hums but will not start
- An error code or temperature alarm
What a Freezer Technician Checks
More local options for any brand: ice maker repair in Morristown and freezer repair in Morristown.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Refrigerant recharge (regassing): $200–$400 Source: HomeGuide - How much does freezer repair cost?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
- Whether the ice maker is in the door, in the freezer or both
Around Morristown
Most ice maker calls in Morristown come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Before You Book in Morristown
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
Samsung Ice Maker & Freezer Repair FAQs: Morristown, NJ
Why is there so much frost in my freezer?
Which Morristown technicians work on Samsung?
Is there a reset button on my ice maker?
Other Refrigeration Repair in Morristown
More Samsung Ice Maker & Freezer Repair Pages Nearby
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Morristown technician whether to look at water supply, cold air or the Samsung ice maker itself.