A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Hillsdale NJ
Our data shows 40 appliance repair companies inside a 30-mile radius of Hillsdale. 1 list an address in Hillsdale, and other nearby bases include Paramus (6), Ridgewood (3), and Bergenfield (3). Distances run up to about 6 miles. Nearest on the list: Hillsdale Appliance Repair Tech, around 0.3 miles out. No company within 30 miles of Hillsdale names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The 36 rated companies in range average 4.8 stars.
Companies are shown by relevance and distance from Hillsdale. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Rated 4.5 stars or higher (10+ reviews) | 10 |
|---|---|
| Listing Saturday hours | 37 |
| Name refrigeration work in their listing | 10 |
| Appliance repair companies in range (30 mi) | 60 |
| Listed as refrigerator repair | 9 |
| Three nearest companies, miles away | 0.3, 0.8, 1.1 |
Closest matches for Hillsdale: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (82.6 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Mr. Appliance of Bergen County (4.3 miles away, based in Ridgewood, 4.6 stars from 317 reviews, lists Saturday hours); Sears Appliance Repair (3.8 miles away, based in Paramus, 4.4 stars from 266 reviews, lists Saturday hours); United Technical Services (2.1 miles away, based in Emerson, 4.9 stars from 161 reviews).
Samsung Ice and Freezer Designs
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way.
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- An error code or temperature alarm
- Freezer is too cold and freezing everything solid
- Chest freezer exterior feels hot to the touch for a long time
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Hillsdale and freezer repair in Hillsdale.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
- The freezer temperature if you have a thermometer
What Hillsdale Owners Should Know
Most ice maker calls in Hillsdale come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Questions to Ask a Hillsdale Repair Technician
- What guarantee do you give on parts and labor?
- Is your company licensed where my state requires it, and insured?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Hillsdale, NJ
Is this Samsung customer service?
Can the same technician fix my Samsung chest or upright freezer?
Why is there so much frost in my freezer?
Related Repair Pages for Hillsdale
More Samsung Ice Maker & Freezer Repair Pages Nearby
Write down any code or light your Samsung display shows and when it appears. It helps a Hillsdale technician bring the right parts.