Samsung owners in Highland Lakes usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Highland Lakes, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Highland Lakes NJ
Within 30 miles of Highland Lakes there are 40 appliance repair companies in our data. Other nearby bases include Middletown (6), Rockaway (3), and Dover (3). None of the repair companies near Highland Lakes name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Superior Appliance Repair is the nearest, roughly 7.5 miles from Highland Lakes. The 34 rated companies in range average 4.6 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Repair companies inside 30 miles | 60 |
|---|---|
| Three nearest companies, miles away | 7.5, 15.1, 16.7 |
| Mention refrigerators, freezers or ice makers | 15 |
| Listed as refrigerator repair | 15 |
| Listing Saturday hours | 40 |
| With 4.5+ stars and at least 10 reviews | 14 |
At the top of the Highland Lakes list: Slicker's Appliance Repair (19.8 miles away, based in Middletown, 5.0 stars from 187 reviews, lists Saturday hours); General George Appliance Repair (17.2 miles away, based in Goshen, 5.0 stars from 466 reviews, lists Saturday hours); Mr. Appliance of Bergen County (22.3 miles away, based in Ridgewood, 4.6 stars from 317 reviews, lists Saturday hours); Appliance Repair Medic (21.9 miles away, based in Spring Valley, 4.6 stars from 251 reviews).
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The fill valve needs at least 20 psi of supply pressure; low pressure shows up as small or shattered cubes, and on dual ice maker models a misplaced scoop holder can block the bucket sensor and halt production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
The Samsung Ice Maker Test
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker clicks or hums but does not fill
- Ice will not dispense even though the bucket is full
- Ice clumping in the bucket
How an Ice Maker Service Call Usually Goes in Highland Lakes
More local options for any brand: ice maker repair in Highland Lakes and freezer repair in Highland Lakes.
Owner Care for Samsung Ice Makers
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Start relay replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Water inlet valve: $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Defrost heater: $150–$350 Source: HomeGuide - How much does freezer repair cost?
- Ice maker motor repair: $100–$350 Source: Fixr - How much does it cost to repair an ice maker?
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- Whether the water dispenser still works
- Any light, code or message on the display
Local Notes for Highland Lakes
Most ice maker calls in Highland Lakes come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Before You Book in Highland Lakes
- How often do you repair Samsung ice makers, including door-mounted ones?
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: Highland Lakes, NJ
Which Highland Lakes technicians work on Samsung?
Can the same technician fix my Samsung chest or upright freezer?
How do I reset my ice maker?
Is this Samsung customer service?
More Freezer and Ice Maker Repair in Highland Lakes, NJ
Samsung Ice Maker & Freezer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.