Most Samsung ice maker and freezer repairs in Echelon involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Echelon
Our data shows 40 appliance repair companies inside a 30-mile radius of Echelon. The rest are spread across Cherry Hill Township (18), Haddonfield (3), and Voorhees Township (2). Distances run up to about 7 miles. No company within 30 miles of Echelon names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. The closest is Major Appliance Repair NJ, about 0.5 miles away. Across 35 rated companies, the average public rating is 4.9 stars.
Companies are shown by relevance and distance from Echelon. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 8 |
|---|---|
| Name refrigeration work in their listing | 9 |
| Distance to the three closest (mi) | 0.5, 1.1, 1.2 |
| With 4.5+ stars and at least 10 reviews | 19 |
| Companies within 30 miles | 60 |
| Open on Saturdays (per listing) | 45 |
| Name ice maker work | 1 |
At the top of the Echelon list: FINE FIX by JC SERVICE LLC (SAMSUNG APPLIANCES SPECIALIST ) (43.4 miles away, based in Forked River, 4.9 stars from 237 reviews, lists Saturday hours); Mr. Appliance of Cherry Hill (5.4 miles away, based in Marlton, 4.6 stars from 541 reviews, lists Saturday hours); NU~AIR THE HEALTHY CHOICE Inc. (6.9 miles away, based in Pennsauken, 4.6 stars from 196 reviews); South Jersey Appliance (5.2 miles away, based in Blackwood, 4.9 stars from 45 reviews).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker, and each one fails in its own way. Freezer styles include convertible upright freezer, side-by-side refrigerator, top-freezer refrigerator, and 4-Door Flex refrigerator.
Samsung Lines Technicians Work On
How Samsung Ice Makers and Freezers Work
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Water pooling under or inside the freezer
- An error code or temperature alarm
- Heavy frost on the back wall or around the door
How an Ice Maker Service Call Usually Goes in Echelon
Compare with technicians who work on every brand: ice maker repair in Echelon and freezer repair in Echelon.
Owner Care for Samsung Ice Makers
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- When the water filter was last changed
Local Notes for Echelon
Most ice maker calls in Echelon come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
New Jersey has no license specific to appliance repair; plumbing work is reserved to state-licensed master plumbers, and gas piping work on the customer side of the meter falls under HVACR contractor licensing, both overseen by boards in the Division of Consumer Affairs. Source: NJ Division of Consumer Affairs: State Board of Examiners of Master Plumbers rule notice
In New Jersey, you can check a license with the New Jersey Division of Consumer Affairs License Verification System or report a problem to the New Jersey Division of Consumer Affairs.
Before You Book in Echelon
- Can you give a written estimate before ordering parts?
- Is your company licensed where my state requires it, and insured?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Echelon, NJ
How do I find a technician who knows Samsung ice makers?
Why is my ice maker making tiny cubes?
What causes heavy frost buildup?
More Freezer and Ice Maker Repair in Echelon, NJ
Samsung Ice Maker & Freezer Repair Near Echelon
Write down any code or light your Samsung display shows and when it appears. It helps a Echelon technician bring the right parts.