Samsung owners in Helena Valley Southeast usually want two things from a repair company: experience with the brand and quick access to parts. The Helena Valley Southeast list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Ice Maker & Freezer Repair Near Helena Valley Southeast
6 repair companies serve Helena Valley Southeast from within 60 miles. Other nearby bases include Helena (4) and Butte (2). The farthest listed company is about 52 miles out. Nearest on the list: Helena Appliance, around 0.6 miles out. No company within 90 miles of Helena Valley Southeast mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The 5 rated companies in range average 3.8 stars. Because the nearest shops are farther out, ask each company whether Helena Valley Southeast is inside its regular service area.
Companies are shown by relevance and distance from Helena Valley Southeast. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Listed as refrigerator repair | 2 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 2 |
| Appliance repair companies in range (60 mi) | 6 |
| Three nearest companies, miles away | 0.6, 4.5, 4.8 |
| Name refrigeration work in their listing | 2 |
| Open on Saturdays (per listing) | 2 |
The leading options for Helena Valley Southeast are Capital Appliance Services (4.8 miles away, based in Helena, 4.7 stars from 117 reviews); Peak 406 Appliance Service (8.0 miles away, based in Helena, 5.0 stars from 170 reviews); Sears Appliance Repair (4.5 miles away, based in Helena, 2.0 stars from 1 reviews, lists Saturday hours); Helena Appliance (0.6 miles away, based in Helena, 3.2 stars from 11 reviews).
Know Your Samsung Ice Maker
What Makes Samsung Ice Maker Repairs Different
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice clumping in the bucket
- Water dispenser works but the ice maker does not
What Gets Fixed on a Helena Valley Southeast Freezer Call
More local options for any brand: ice maker repair in Helena Valley Southeast and freezer repair in Helena Valley Southeast.
Care Samsung Recommends
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Fan replacement (evaporator or condenser): $100–$300 Source: HomeGuide - How much does freezer repair cost?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Technician labor: $100–$250 per hour Source: Fixr - How much does it cost to repair a refrigerator?
For a newer built-in ice maker, replacing just the failed motor may be the best option, while on some older units a motor costs about as much as a new ice maker. Source: Fixr - How much does it cost to repair an ice maker?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
What Helena Valley Southeast Owners Should Know
Most ice maker calls in Helena Valley Southeast come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Montana, you can check a license with the Montana DLI Construction Contractor Registration Lookup or report a problem to the Montana Department of Justice, Office of Consumer Protection.
Questions to Ask a Helena Valley Southeast Repair Technician
- Is your company licensed where my state requires it, and insured?
- Do you also repair the water dispenser and supply line?
- Can you get the ice maker assembly or valve for my model quickly?
Samsung Ice Maker & Freezer Repair FAQs: Helena Valley Southeast, MT
Is this Samsung customer service?
How do I reset my ice maker?
What causes heavy frost buildup?
Other Refrigeration Repair in Helena Valley Southeast
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Helena Valley Southeast technician whether to look at water supply, cold air or the Samsung ice maker itself.