Most Samsung ice maker and freezer repairs in Westbrook involve the same few systems: water supply and the inlet valve, the ice maker assembly, fans, the defrost system and the controls. Below are independent repair companies serving Westbrook, with those that mention Samsung first, then the nearest appliance repair companies.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Samsung Ice Maker & Freezer Repair Near Westbrook
12 repair companies serve Westbrook from within 30 miles. The rest are spread across Portland (5), Auburn (2), and South Portland (1). Distances run up to about 29 miles. No company within 90 miles of Westbrook mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is Hobart Service, about 2.1 miles away. The 12 rated companies in range average 4.0 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| With 4.5+ stars and at least 10 reviews | 5 |
|---|---|
| Name refrigeration work in their listing | 2 |
| Listing Saturday hours | 3 |
| Appliance repair companies in range (30 mi) | 12 |
| Three nearest companies, miles away | 2.1, 2.4, 2.4 |
At the top of the Westbrook list: Agren (4.2 miles away, based in South Portland, 4.8 stars from 2,172 reviews, lists Saturday hours); McLaughlin Appliance Sales, Service & Parts (5.8 miles away, based in Scarborough, 4.3 stars from 51 reviews); Metropolitan Services (5.7 miles away, based in Portland, 4.8 stars from 76 reviews); The Appliance Guys (27.8 miles away, based in Auburn, 4.6 stars from 365 reviews).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including in-freezer ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells 4-Door Flex refrigerator, convertible upright freezer, bottom-freezer refrigerator, and side-by-side refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Common Samsung Ice Maker and Freezer Problems
- Small or hollow cubes. Small or shattered cubes point to low water pressure, so check that the supply valve is fully open, the line is not kinked and the filter is not restricting flow. Source: Samsung US - Samsung ice maker is not working
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Samsung Ice Maker and Freezer Codes
| Code | What it means |
|---|---|
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Ice maker or ice compartment frozen over
- No ice at all, or only a few cubes a day
- Ice will not dispense even though the bucket is full
What an Ice Maker Technician Checks
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Westbrook and freezer repair in Westbrook.
Care Samsung Recommends
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Compressor replacement: $400–$800 Source: HomeGuide - How much does freezer repair cost?
- Deep freezer repair: $100–$400 Source: HomeGuide - How much does freezer repair cost?
- Water line installation for an ice maker: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- When the water filter was last changed
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Local Notes for Westbrook
Most ice maker calls in Westbrook come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Maine has no general appliance repair license, but installing or servicing propane and natural gas appliances requires a Maine Fuel Board propane and natural gas technician license with an appliance connection and service authorization. Source: Maine Fuel Board - Licensing - Individual Licenses (Maine Office of Professional and Occupational Regulation)
In Maine, you can check a license with the Maine Professional and Financial Regulation Licensee Search or report a problem to the Maine Attorney General, Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Westbrook
- Can you give a written estimate before ordering parts?
- Do you also repair the water dispenser and supply line?
- How often do you repair Samsung ice makers, including door-mounted ones?
Samsung Ice Maker & Freezer Repair FAQs: Westbrook, ME
Do you repair Samsung standalone freezers too?
Why is my Samsung refrigerator showing a code?
Which Westbrook technicians work on Samsung?
Why are my ice cubes small or hollow?
Related Repair Pages for Westbrook
Samsung Ice Maker & Freezer Repair Near Westbrook
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.