A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. Below are independent repair companies serving Iola, with those that mention Samsung first, then the nearest appliance repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Ice Makers Near Iola
Within 60 miles of Iola there are 13 appliance repair companies in our data. Other nearby bases include Ottawa (3), Chanute (2), and Pittsburg (2). Distances run up to about 57 miles. Sears Appliance Repair is the nearest, roughly 17.2 miles from Iola. None of the repair companies near Iola name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. The 13 rated companies in range average 4.1 stars. Because the nearest shops are farther out, ask each company whether Iola is inside its regular service area.
Companies are shown by relevance and distance from Iola. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Three nearest companies, miles away | 17.2, 17.2, 40.9 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 7 |
| Listed as refrigerator repair | 4 |
| Name refrigeration work in their listing | 4 |
| Open on Saturdays (per listing) | 6 |
| Repair companies inside 60 miles | 13 |
The leading options for Iola are Sears Appliance Repair (17.2 miles away, based in Chanute, 4.1 stars from 26 reviews, lists Saturday hours); Home Appliance Company (17.2 miles away, based in Chanute, 4.6 stars from 34 reviews); Sears Appliance Repair (51.2 miles away, based in Pittsburg, 4.5 stars from 51 reviews, lists Saturday hours); Sears Appliance Repair (41.2 miles away, based in Parsons, 4.6 stars from 31 reviews, lists Saturday hours).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker.
Samsung Ice and Freezer Features
How Samsung Ice Makers and Freezers Work
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker not making ice. Confirm the freezer is at 0°F or colder, the Ice Off light is not on, the bucket is fully seated and holds only ice, then run the ice maker reset test. Source: Samsung US - Samsung ice maker is not working
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Compressor hums but will not start
- Freezer is too cold and freezing everything solid
- An error code or temperature alarm
What an Ice Maker Technician Checks
More local options for any brand: ice maker repair in Iola and freezer repair in Iola.
Care Samsung Recommends
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
- Keep the freezer at 0°F or colder; if it is set warmer, lower it, turn on Power Freeze and recheck after about 3 hours. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
A Samsung ice maker or freezer repair usually costs about the same as any other brand for the same part. Published ranges:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Water dispenser repair: $170–$500 Source: Fixr - How much does it cost to repair a refrigerator?
- Upright freezer repair: $50–$500 Source: Fixr - How much does it cost to repair a freezer?
- Water line and fill tube replacement: $100–$200 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Typical freezer repair: $250–$500 Source: ConsumerAffairs - Cost to Repair a Freezer
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
50 percent rule: repair if the quote is under half the price of a comparable new unit; otherwise lean toward replacing. Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- Whether the ice maker is in the door, in the freezer or both
- The freezer temperature if you have a thermometer
Local Notes for Iola
Most ice maker calls in Iola come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
Questions to Ask a Iola Repair Technician
- What is the service call or diagnostic fee, and is it applied to the repair?
- What guarantee do you give on parts and labor?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Iola, KS
How do I find a technician who knows Samsung ice makers?
Why is there so much frost in my freezer?
Why are my ice cubes small or hollow?
Can the same technician fix my Samsung chest or upright freezer?
Related Repair Pages for Iola
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Iola technician whether to look at water supply, cold air or the Samsung ice maker itself.