A Samsung ice maker shares its basic needs with every other ice maker, cold air, water and a working mechanism, but where it sits, how it is reset and the codes it shows are specific to the brand and model. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Great Bend KS
Our data shows 9 appliance repair companies inside a 60-mile radius of Great Bend. 2 of them are based in Great Bend itself, and other nearby bases include Hays (5), Russell (1), and Pratt (1). Distances run up to about 50 miles. 1 lists Samsung specifically. Great Bend Appliance Center is the nearest, roughly 1.8 miles from Great Bend. Across 9 rated companies, the average public rating is 4.8 stars. Great Bend is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Companies are shown by relevance and distance from Great Bend. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Distance to the three closest (mi) | 1.8, 9.4, 37.4 |
|---|---|
| Refrigerator repair in their categories | 1 |
| Rated 4.5 stars or higher (10+ reviews) | 4 |
| Mention Samsung | 1 |
| Name refrigeration work in their listing | 1 |
| Appliance repair companies in range (60 mi) | 9 |
| Listing Saturday hours | 4 |
At the top of the Great Bend list: Great Bend Appliance Center (1.8 miles away, 4.5 stars from 92 reviews, lists Saturday hours); Mickey's Appliance Repair (9.4 miles away, 4.6 stars from 36 reviews); Sears Appliance Repair (49.6 miles away, based in Pratt, 4.8 stars from 23 reviews, lists Saturday hours); Genuine Appliance Center (45.5 miles away, based in Hays, 4.7 stars from 77 reviews, lists Saturday hours).
Samsung Ice Makers and Freezers Technicians See
Samsung ice makers come in several designs, including fridge-compartment (in-door) ice maker, Dual Auto Ice Maker (cubed + Ice Bites), and in-freezer ice maker, and each one fails in its own way.
Know Your Samsung Ice Maker
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
| 40E / 40C | Ice room fan error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
When to Call for Samsung Ice Maker Repair
- Water leaking from the ice maker or dispenser
- Small, hollow or misshapen cubes
- An ice maker light or error code on the display
How a Freezer Service Call Usually Goes in Great Bend
More local options for any brand: ice maker repair in Great Bend and freezer repair in Great Bend.
Keeping a Samsung Ice Maker and Freezer Running
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Dump stored ice about every other week so it does not clump, block the chute or trick the ice maker into thinking the bucket is full. Source: Samsung US - Samsung ice maker is not working
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Budgeting for a Samsung Ice Maker Repair
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Ice maker repair: $60–$330 Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Repair ice maker in refrigerator (parts and labor): $100–$225 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Water filter replacement (professional): $85–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Service call / diagnostic minimum (usually credited toward the repair): $70–$130 per visit Source: HomeGuide - How much does freezer repair cost?
When several freezer parts have failed at once, replacement is usually the more cost-efficient choice. Source: HomeGuide - How much does freezer repair cost?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- The brand, model and serial number from the label inside the fresh-food section
- Whether the water dispenser still works
What Great Bend Owners Should Know
Most ice maker calls in Great Bend come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Kansas, you can report a problem to the Kansas Attorney General Public Protection Division (Consumer Protection).
How to Choose a Freezer and Ice Maker Technician Near Great Bend
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
- What guarantee do you give on parts and labor?
Samsung Ice Maker & Freezer Repair FAQs: Great Bend, KS
How do I find a technician who knows Samsung ice makers?
Is my Samsung ice maker worth repairing?
Why is my Samsung refrigerator showing a code?
Can the same technician fix my Samsung chest or upright freezer?
More Freezer and Ice Maker Repair in Great Bend, KS
Samsung Ice Maker & Freezer Repair Near Great Bend
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.