Samsung owners in St. John usually want two things from a repair company: experience with the brand and quick access to parts. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
Independent listings only: Freezer Repair Near Me is not affiliated with or endorsed by Samsung. If your appliance is still under manufacturer coverage, contact Samsung directly.
Who Works on Samsung Ice Makers Near St. John
We found 40 appliance repair companies within 30 miles of St. John. Other nearby bases include Chicago Heights (3), Gary (3), and Crown Point (2). The closest is Prestige Appliances Repairs Services., about 3.3 miles away. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. The 27 rated companies in range average 4.4 stars.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| Listed as refrigerator repair | 11 |
|---|---|
| Rated 4.5 stars or higher (10+ reviews) | 14 |
| Open on Saturdays (per listing) | 30 |
| Repair companies inside 30 miles | 60 |
| Three nearest companies, miles away | 3.3, 4.0, 6.1 |
| Name refrigeration work in their listing | 12 |
The leading options for St. John are Red Apple Appliance Repair East New York (37.5 miles away, based in Chicago, 4.5 stars from 23 reviews, lists Saturday hours); Appliance Pro (4.0 miles away, based in Schererville, 4.9 stars from 1,329 reviews, lists Saturday hours); Sears Appliance Repair (14.1 miles away, based in Matteson, 4.5 stars from 389 reviews, lists Saturday hours); Sears Appliance Repair (8.8 miles away, based in Steger).
Which Samsung Ice Maker Do You Have?
Samsung ice makers come in several designs, including Dual Auto Ice Maker (cubed + Ice Bites), in-freezer ice maker, and fridge-compartment (in-door) ice maker, and each one fails in its own way. On the freezer side, Samsung sells bottom-freezer refrigerator, top-freezer refrigerator, French door refrigerator (bottom freezer), and convertible upright freezer.
Samsung Lines Technicians Work On
What a Samsung Technician Deals With
On most Samsung models the ice maker and bucket sit in the fresh-food compartment, while some models put the ice maker in the freezer; either way the freezer must reach 0°F or colder for ice to form. Source: Samsung US - Samsung ice maker is not working
A fridge-compartment ice maker harvests a tray roughly every 45 to 65 minutes and a freezer ice maker about every 85 minutes, and the bucket holds only about 2 pounds before the bucket-full sensing stops production. Source: Samsung US - Samsung ice maker is not working
Common Samsung Ice Maker and Freezer Problems
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Freezer not freezing. Set the freezer to 0°F or colder and allow up to 28 hours after a setting change before judging the temperature. Source: Samsung US - Cooling issues with Samsung refrigerator or freezer
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Water dispenser works but the ice maker does not
- Ice maker clicks or hums but does not fill
- No ice at all, or only a few cubes a day
How a Freezer Service Call Usually Goes in St. John
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in St. John and freezer repair in St. John.
Keeping a Samsung Ice Maker and Freezer Running
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Water inlet valve repair: $75–$125 Source: Fixr - How much does it cost to repair an ice maker?
- Drive blade replacement (dispenser-related problems): $80–$150 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Technician labor: $50–$200 per hour Source: Fixr - How much does it cost to repair a freezer?
A high-cost compressor or control board repair, or rising energy bills and repeat technician visits, are signs a freezer should be replaced. Source: ConsumerAffairs - Cost to Repair a Freezer
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- Any light, code or message on the display
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
Freezer and Ice Maker Notes for St. John, IN
Most ice maker calls in St. John come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Indiana, you can check a license with the Indiana Professional Licensing Agency License Verification or report a problem to the Indiana Attorney General Consumer Protection Division.
Hiring a Repair Company in St. John
- Can you get the ice maker assembly or valve for my model quickly?
- How often do you repair Samsung ice makers, including door-mounted ones?
- Do you also repair the water dispenser and supply line?
Samsung Ice Maker & Freezer Repair FAQs: St. John, IN
Why is my Samsung refrigerator showing a code?
Do you repair Samsung standalone freezers too?
Which St. John technicians work on Samsung?
Other Refrigeration Repair in St. John
Samsung Ice Maker & Freezer Repair in Nearby Cities
Note whether the water dispenser still works and what temperature the freezer holds. It tells a St. John technician whether to look at water supply, cold air or the Samsung ice maker itself.