If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. The Decatur list starts with companies that name Samsung, followed by other appliance repair companies that work on ice makers and freezers.
Freezer Repair Near Me is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung ice makers and freezers along with other brands.
Independent Samsung Ice Maker Technicians, Decatur IN
Within 30 miles of Decatur there are 25 appliance repair companies in our data. 1 of them are based in Decatur itself, and the rest are spread across Fort Wayne (22), Craigville (1), and Huntington (1). The farthest listed company is about 30 miles out. No company within 90 miles of Decatur mentions Samsung by name, so these are the nearest appliance repair companies. Most work on several brands, so ask about yours. The closest is MASCo. - Major Appliance Service Co., about 2.6 miles away. Across 23 rated companies, the average public rating is 4.6 stars.
Companies are shown by relevance and distance from Decatur. A mention does not mean manufacturer certification, so ask each company about its experience with your appliance.
| Open on Saturdays (per listing) | 11 |
|---|---|
| Distance to the three closest (mi) | 2.6, 9.2, 16.3 |
| Listed as refrigerator repair | 2 |
| Name freezer work | 1 |
| With 4.5+ stars and at least 10 reviews | 5 |
| Mention refrigerators, freezers or ice makers | 6 |
| Appliance repair companies in range (30 mi) | 25 |
At the top of the Decatur list: Sears Appliance Repair (22.7 miles away, based in Fort Wayne, 4.3 stars from 162 reviews, lists Saturday hours); A-1 Mark's Appliance Inc. (20.6 miles away, based in Fort Wayne, 4.1 stars from 270 reviews); MASCo. - Major Appliance Service Co. (2.6 miles away, 5.0 stars from 61 reviews); Wismans Appliance Svc Inc (22.5 miles away, based in Fort Wayne, 4.1 stars from 358 reviews, lists Saturday hours).
Samsung Lines Technicians Work On
What Makes Samsung Ice Maker Repairs Different
The gasket between the ice compartment and the ice bucket must sit flush, because a gap lets warm air in and causes frost, slushy ice and dripping. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
What Samsung Says to Check First
- Frost buildup in freezer or ice bucket. Look for doors that do not close fully, overstuffed shelves, hot food and blocked vents, and on door ice makers check that the bucket gasket sits flush. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Ice maker leaking. Check that the gasket between the ice chute and the ice bucket sits flush, since a gap melts ice and causes drips. Source: Samsung US - Water leaks in a Samsung refrigerator
Testing or Resetting a Samsung Ice Maker
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
What Samsung Ice and Freezer Codes Mean
| Code | What it means |
|---|---|
| 14E | Ice maker sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
| 33E | Ice pipe heater error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Signs Your Samsung Ice Maker Needs a Technician
- Small, hollow or misshapen cubes
- Ice maker clicks or hums but does not fill
- Ice tastes or smells off
Inside a Freezer Repair Visit
Not sure it is a Samsung problem? The general pages cover every brand: ice maker repair in Decatur and freezer repair in Decatur.
Owner Care for Samsung Ice Makers
- Replace the water filter about every six months (rated for about 300 gallons), using a Samsung-brand filter. Source: Samsung US - Samsung ice maker is not working
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
What Samsung Ice Maker and Freezer Repairs Cost
Price the repair before replacing a Samsung refrigerator or freezer. Published ranges for common jobs:
- Frozen water line repair: $85–$200 Source: Fixr - How much does it cost to repair an ice maker?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Thermostat replacement: $75–$300 Source: Fixr - How much does it cost to repair a freezer?
- Chest freezer repair: $50–$400 Source: Fixr - How much does it cost to repair a freezer?
- Typical freezer repair: $100–$400 Source: Fixr - How much does it cost to repair a freezer?
- Service call: $70–$120 per visit Source: Fixr - How much does it cost to repair a refrigerator?
Repair an ice maker that is under five years old or whose parts are affordable; replace it if the repair costs more than a whole new assembly. Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
What to Have Ready for a Samsung Call
- The brand, model and serial number from the label inside the fresh-food section
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
Local Notes for Decatur
Most ice maker calls in Decatur come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
In Indiana, you can check a license with the Indiana Professional Licensing Agency License Verification or report a problem to the Indiana Attorney General Consumer Protection Division.
Questions to Ask a Decatur Repair Technician
- Is your company licensed where my state requires it, and insured?
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- Can you give a written estimate before ordering parts?
Samsung Ice Maker & Freezer Repair FAQs: Decatur, IN
Why is there so much frost in my freezer?
Which Decatur technicians work on Samsung?
Do you repair Samsung standalone freezers too?
Related Repair Pages for Decatur
Samsung Ice Maker & Freezer Repair Near Decatur
Note whether the water dispenser still works and what temperature the freezer holds. It tells a Decatur technician whether to look at water supply, cold air or the Samsung ice maker itself.