If your Samsung ice maker has stopped making ice, the ice compartment has frozen over or the freezer is running warm, the technician you call should know the model line. We flag companies whose listing or website mentions Samsung and fill in with nearby appliance repair companies so you always have options.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Independent Samsung Ice Maker Technicians, Rigby ID
Within 60 miles of Rigby there are 14 appliance repair companies in our data. 2 of them are based in Rigby itself, and the rest are spread across Idaho Falls (4), Rexburg (3), and Blackfoot (3). The farthest listed company is about 58 miles out. None of the repair companies near Rigby name Samsung in their listings, so we show the closest appliance repair companies. Ask each one about your appliance before booking. Servco Appliance Services is the nearest, roughly 0.2 miles from Rigby. Across 14 rated companies, the average public rating is 4.5 stars. Rigby is a smaller market, so expect a longer drive and ask whether a trip charge applies.
Listings come from public business data. A brand or service mention means the company names it in its listing or website; it is not a certification. Verify experience, licensing and insurance before hiring.
| With 4.5+ stars and at least 10 reviews | 8 |
|---|---|
| Mention refrigerators, freezers or ice makers | 5 |
| Refrigerator repair in their categories | 3 |
| Distance to the three closest (mi) | 0.2, 3.4, 11.7 |
| Companies within 60 miles | 14 |
| Open on Saturdays (per listing) | 7 |
First up for Rigby: Sears Appliance Repair (13.9 miles away, based in Idaho Falls, 4.7 stars from 209 reviews, lists Saturday hours); Steven's Appliance Services (41.1 miles away, based in Blackfoot, 5.0 stars from 292 reviews); Sarah's Appliance Repair LLC (14.9 miles away, based in Idaho Falls, 4.8 stars from 106 reviews, lists Saturday hours); Walker Appliance & Refrigeration (13.7 miles away, based in Rexburg, 4.4 stars from 47 reviews).
Which Samsung Ice Maker Do You Have?
Know which Samsung ice maker you have before you call: Samsung sells Dual Auto Ice Maker (cubed + Ice Bites), fridge-compartment (in-door) ice maker, and in-freezer ice maker. Freezer styles include convertible upright freezer, side-by-side refrigerator, French door refrigerator (bottom freezer), and bottom-freezer refrigerator.
Samsung Ice and Freezer Features
What Makes Samsung Ice Maker Repairs Different
The ice maker has its own automatic defrost; Samsung tells owners not to defrost it themselves, and a sheet of ice over the ice maker or a stuck, frozen bucket calls for service. Source: Samsung US - Samsung ice maker is not working
Samsung Symptoms and First Checks
- Ice maker frozen / ice buildup. Samsung says not to defrost the ice maker yourself, and a frozen-over ice maker or a bucket that will not pull out needs service. Source: Samsung US - Samsung ice maker is not working
- Ice dispenser not working. Check that the bucket has loose ice rather than clumps, Child Lock is off, the chute is clear and the bucket clicks into place. Source: Samsung US - Issues with Samsung refrigerator ice dispensers
Before You Call: The Samsung Reset
With the ice bucket removed on most models, press and hold the Test button on the ice maker until it chimes (up to about 10 seconds); one chime means it passed, several chimes mean it needs service, and no chime or movement calls for cutting power for 2 minutes and trying again. Source: Samsung US - Reset the ice maker in the fridge compartment or Side-by-Side freezer
Reading a Samsung Error Code
| Code | What it means |
|---|---|
| 21E | Freezer fan error: the board does not sense the freezer fan turning, usually from a frozen fan or a failed fan motor. Source: Samsung US - Samsung refrigerator error codes |
| 8E | Ice maker (freezer) sensor error. Source: Samsung US - Samsung refrigerator error codes |
| 39E / 39C | Ice maker function error. Source: Samsung US - Samsung refrigerator error codes |
Connected Samsung refrigerators can use SmartThings Home Care, which monitors the appliance and pushes alerts with the error code and troubleshooting steps when something goes wrong. Source: Samsung US - Use SmartThings Home Care in the SmartThings app
Samsung Freezer Problems Worth a Service Call
- Freezer is too cold and freezing everything solid
- Heavy frost on the back wall or around the door
- Food is soft or ice cream will not stay firm
How a Freezer Service Call Usually Goes in Rigby
More local options for any brand: ice maker repair in Rigby and freezer repair in Rigby.
Keeping a Samsung Ice Maker and Freezer Running
- Keep about two inches of space in front of the rear vents and let hot food cool before storing it to limit frost. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
- Clean the door seals with warm soapy water; a torn or split seal needs service, while one that has popped out of its channel can be pressed back in. Source: Samsung US - Frost forms in the Samsung freezer, refrigerator, or ice bucket
Brand guides: Samsung Ice Maker Not Working: What to Check, Samsung Freezer Not Working or Not Freezing.
Samsung Repair Cost Ranges
Most Samsung ice maker and freezer repairs involve common parts and an hour or two of labor. For reference, published cost guides report:
- Typical ice maker repair: $150–$250 Source: Fixr - How much does it cost to repair an ice maker?
- Replace ice maker in refrigerator (parts and labor): $250–$600 Source: HomeGuide - How much does an ice maker cost to repair, replace, or buy new?
- Control board replacement: $300–$650 Source: Fixr - How much does it cost to repair a freezer?
- Evaporator fan motor (defrost motor): $100–$440 Source: ConsumerAffairs - Cost to Repair a Freezer
- Typical freezer repair: $135–$353 Source: Thumbtack - How much do freezer repairs cost?
- Diagnostic fee (often credited toward the repair): $60–$100 per visit Source: HomeAdvisor - How Much Does Refrigerator Repair Cost?
Repair a freezer under ten years old when the repair costs less than half the price of a new one; near ten years old, consider replacing. Source: Fixr - How much does it cost to repair a freezer?
Ranges are published estimates, not quotes. See the ice maker repair cost guide for more detail.
Getting Ready for the Repair
- The freezer temperature if you have a thermometer
- Whether the ice maker is in the door, in the freezer or both
- When the water filter was last changed
What Rigby Owners Should Know
Most ice maker calls in Rigby come down to the same handful of causes: water supply and pressure, a frozen fill tube, the water inlet valve, freezer temperature and the ice maker assembly itself.
Idaho's Division of Occupational and Professional Licenses does not list appliance repair as a licensed profession; gas piping and gas appliance work falls under the state's HVAC licensing, which includes specialty licenses for those trades. Source: Is My Profession Licensed? - Idaho DOPL
In Idaho, you can check a license with the Idaho DOPL Search for a License or Registration or report a problem to the Idaho Attorney General Consumer Protection Division.
How to Choose a Freezer and Ice Maker Technician Near Rigby
- Will you check the water supply, filter and inlet valve before replacing the ice maker?
- How often do you repair Samsung ice makers, including door-mounted ones?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Ice Maker & Freezer Repair FAQs: Rigby, ID
How do I reset my ice maker?
Should I repair or replace my Samsung refrigerator?
Why is my Samsung refrigerator showing a code?
Why are my ice cubes small or hollow?
More Freezer and Ice Maker Repair in Rigby, ID
Samsung Ice Maker & Freezer Repair Near Rigby
Before you call, find the model and serial number on your Samsung refrigerator or freezer, usually on a label inside the fresh-food section or the freezer door frame. A technician who knows the model can often tell you on the phone what the first visit will involve.